-
January 2024 by Michelle White
The staff is great and knowledgeable about their products.
-
January 2024 by Seven Waters
It always feels like you’re visiting a friend in here. Staff are friendly, knowledgeable and really enjoy their jobs. I love coming here!
-
November 2023 by Kiley Edmonds
Fantastic staff always willing to help or answer questions. Store is always fully stocked and has lots of variety.Sells raw food for both canine and feline - freeze dried, frozen, air driedBest variety in the city for balanced canned foods for cats - also the most variety of novel proteins which is super helpful for my cat with allergies.If you cannot find something at another store, I can almost guarantee this store will have what you are looking for.They also sell lots of locally produced treats and provide information about the company should your pet love those treats!
-
September 2023 by Justin Burt
Friendly and knowledgeable staff, lots of selection for whatever your dog or cat might need
-
September 2023 by Amanda G. Hui
Great selection of products. They were very helpful and informative. Picked up Fromm foods and dental bones!
-
August 2023 by Devin W.
First visit - Awful. The employees looked like they were bothered I was shopping there. Second visit - Amazing staff. The lady at the front was super nice and helpful. Joey the store cat and I are best friends now.
-
August 2023 by G Gaudet
Shopped here last Sunday, July 2nd. I had my small dog, whom I had to carry. I had to carry a large bag of N&D dog food to the counter, as the three staff members stood behind the sales counter and peered out onto the parking lot. I then had to drop the bag on the counter, and go retrieve a large bag of cat food.They finally offered to help me out to my car, but I didn't want to keep them from staring out the window.I won't go back. Many other pet stores with exceptional customer service.
-
August 2023 by Jennifer Katona
Got lots of good training treats for my dogs. Local producer options available too!
-
July 2023 by Mary A.
The selection is great and unfortunately they are the only store that carry the type of dog food that my dogs like. My complaint is that the staff are unfriendly and unhelpful. They avoid eye contact, continue to talk amongst themselves and do not even say thank you after you've made a purchase. I see from comments seven years ago that the staff have not changes so it must be leadership or the franchise owner just doesn't care!
-
June 2023 by Oneblueone Brown
Lovely staff. Well stocked. They have products other pet stores don't. But they also have the Staples. Also, a beautiful cat!
-
June 2023 by Keith Barkhouse
I was the first hire and then manager of this place, it's amazing to see how it's grown from 2004!!!
-
November 2022 by Joël Morin
Great variety of food and pet products. Friendly staff. Very easy to access
-
October 2022 by ninjasteve22
Consistently a good pet store. I like the buy 12 get one free thing. Staff usually seems bored but in a way I enjoy the consistent experience everytime
-
September 2022 by J. Dakov
The products they sell are good, prices are high, but this true for the whole pet industry and there is nothing we can do about it.For this particular store, be careful with the staff. I was told about a promotion of some of the brands they sell, and a week later when I went to the store to get the promotion, (an additional packge which was ordered) it was denied because it appeared to be not in this promotion, and there is no matter what I was told and ordered before. That caused me a serious frustration. Anyway, just be careful and double check everything the staff tells you - I saw them a bit off and not aware of what they sell. I suspect that my 12y.o. daughter knows more about the products they sell. I am very disappointed from this store and likely will avoid it for the future.
-
September 2022 by Clifton Serres
Great selection. And had Honest Kitchen products for our pooch.
