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November 2024 by Ilorma goyal
I went to this location on this Wednesday oct 30,2024. Had the worst customer service experience ever. The person greeted us fine we were looking the item we looked at it and put it back on the same place and went ahead to see more stuff the person followed us and said can you put the stuff folded as it originally was I don’t believe that i have to fold the clothes for them and he just stood there i mean if i have to do all that myself the store should be self serve. I also confronted him in front of manager by asking if its a policy that a customer has to fold the clothes but manager said no its our job not customers. Then that person got mad and treated us so bad because we told their manager that how they treated us and asked us so rudely to pay and indirectly to leave the store in a loud and rude tone. The manager just stood there and watched silently.
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September 2024 by Navneet Kaur
Rylie. Sorry if I am spelling your name wrong. But you are best at your work. Really helpful and polite.
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July 2024 by Joban Aulakh
Clothes are too good quality. My personal experience to wearing clothes perfect quality.
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December 2023 by Md Dinarul Amin
Today date is16th December I was visited the Halifax store and bought some products but the customer services guy behaviour is not well. When we see them faces it’s look like not happy. It’s really a bad experience with this shop.
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November 2023 by Arya Nair
Poor customer service, provided wrong information
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September 2023 by Yongfi Efrida
They only receipt canadian dollar....I'll give 5 star if they were able to accept other currencies..
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June 2023 by H. Ar.
Younglings seem to like this place, so maybe I am getting too old! In all seriousness, this store is okay. As for staff, you can tell they are mainly high school/early university students - so can't expect much from them. Speaking of staff, it's hit or miss. Lots of great, friendly and knowledgeable staff; meanwhile there are some staff that are quite the opposite of that. It really depends on your luck.
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April 2023 by Deep Kaur
We went there at 8:23 and we were told by a worker that we need to hurry because store is closing at 9 then it is a lot of mess for us to clean. Without any greetings or offering help. It was very rude the way we were told by them. Maybe with a little help it could have been easier for us as well as them to do sales with less timing rather than sending customers away. We would love to buy stuff from here as its on convenient for us. Hope for a better service next time!
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December 2022 by R M
Poor customer service always has issues with Return/refund/exchange issues - Other brands/store has much better.
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November 2022 by William “Ray” Drysdale
I'm glad I stopped in on my travels, got me some good deals there! The staff was friendly and didn't hover over me like some others.Reasonable prices, great staff ?
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November 2022 by Sam Smith
I'm very glad we shopped at Hollister today, great experience overall. Great prices on everything and very nice jeans. Shout out to Duquan! He was very helpful and was able to help me find a pair of jeans that fit me very well, also he was one of the nicest employees I've ever had at any store! I would highly recommend stopping by.
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July 2022 by Josh Brown
Rjonne was extremely helpful with finding my jeans and also having a great smile as well great customer service, will come back again. thanks again Rjonne
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July 2022 by Rushi Mewada
Poor customer service always has issues with Return/refund/exchange issues - Other brands/store has much better.
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July 2022 by Jethro Valido
Return/refund/exchange issues - American eagle has a better return/exchange/refund policy
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December 2021 by Gerald Duhart
Daughter loves this place
