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January 2026 by Sidney K
Staff member Theresa was amazingly friendly, helpful and polite.
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January 2026 by Jeff Skowronski
It's typical and arrogant to prejudice against seniors at marks W.WH .
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January 2026 by Stan Gomez
Good store, not great on selection for example they don't stock Mellow Walk which is a good safety shoe.
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December 2025 by Rajveer kaur
Mark’s seriously needs to retrain employees on basic respect and customer service. Unacceptable and discriminatory behavior by staff (an elderly woman).
Completely ruined my day. Shameful — will never comeback me, my family and my friends.
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December 2025 by RAMANDEEP KAUR
So I bought shoes from the store located at Mumford centre. However I realized that they’re not slip resistant when I went home. So, I went to get them returned and to buy new ones from
the one located near chain lake as it’s close to my place. However, that disrespectful lady over the counter said they were worn outside. They still have every single tag on them. I’m I gonna wear them with the tag on them??? Are you for real. Anyways, I returned them but I will never buy anything from marks and my friends and family will never be back there. This is a snow season Mam there is salt on roads, so are you expecting us to take our shoes outside?? 😂😂 so that there will not be anything on your floor when we try them. Get some sense… thanks for spoiling my Sunday.
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November 2025 by Nyjah James
Nancy is the best customer service representative I've ever encountered. Thank you for your hospitality!
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November 2025 by HARMAN BRAR
I had a very disappointing experience at the Bayer’s Lake Marks location. The customer service was extremely poor, especially from the front counter staff member named Arif. He was rude, unprofessional and seemed completely uninterested in assisting customers. Instead of providing support, his attitude made the experience frustrating and unpleasant.
I expected much better service from Marks, but this visit really changed my impression of the store. I hope management takes this feedback seriously and improves their customer service standards.
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October 2025 by Chris Power
Very pleased. Only place I shop for clothes. Seems to be quality. Great service. Good prices.
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June 2025 by Robert Campbell
I went in there looking for a pair of good sneakers, safety sneakers, and it was a great help. You help me pick them out. Do great stuff.
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May 2025 by Ronon
Friendly and helpful staff. Usually quick turnaround at the register. Limited waiting.
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May 2025 by Liam MacCormick
Great service
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February 2025 by Alaa Jadoue
I had a very disappointing experience at Mark’s while trying to purchase a uniform for my Automotive Service and Repair program. I provided my confirmation email from NSCC and even showed my student ID. Despite this, (Theresa) refused to apply the student discount. Which should qualify me for the discount. It’s frustrating to deal with an associate at the front cashier who is unwilling to help students get the discount they’re entitled to. Very poor customer service.
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January 2025 by Kenneth Abumere
Good quality clothing
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December 2024 by DMAC2958
Good sales are going on.
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December 2024 by Cyril Wark (Remeer)
Hi, I will not be returning as a customer, and I will be returning any and all applicable online orders that have been sent and or received to my business as well. If anyone is ever curious, about their return policy, let me give you it. It doesn't exist. If you buy an employee a pair of boots and they put them on, the boots cannot be returned. This is fairly new for me this year, because previously, there was no issues. Not for a small company that buys, 5-13 pairs on average a year.
Bottom line, I will not be sending my coin to a company with no return policy on goods, when that policy is not clearly outlined, or expressed during purchase.
I take the responsibility for my purchases seriously, and I will not be coming here again so long as those very harsh return policies exist.
Have a great day.
Included is a photo of the boots, that were refused a refund.
