-
November 2023 by Bob Franklyn
If you’d like to be treated with dignity and respect, go somewhere else. ANYWHERE else. Treating people like this, in this economy no less, seriously? Just ridiculous.But if you’re ever in the mood for rude treatment with no apologies, drop into Napa Strawberry Hill. Whether or not your item is showing as “In-Stock” on their store page, you’ll still be treated like an idiot and told it’s not available. When I have to tell a sour staff member to calm down and relax, there’s a problem. Once the staff tantrum was over, turns out my item was in stock after all, go figure. Granted online inventory tracking is not always up to date, whatever. That’s not the point.Thing is, treating someone with dignity and respect costs you nothing. Sure, the commercial customers get treated well, retail customers are another story.
-
November 2023 by Bear P
Ordered power steering line week and a half ago only to find out that they lost my order
-
June 2023 by Will Edstrom
Shout out to the Napa Strawberry Hill crew, we've had such great service, always friendly and fast. From Scotia Tire Robie
-
June 2023 by angel geldart
They where quick and knew what they where talking about. I will return to this Napa thank you guys
-
February 2023 by Michael
I have had to do numerous repairs over the last year: break pads and rotors, oil pan replacement, and transmission oil pan replacement. During all of my numerous visits to the store the staff have been very friendly and helpful. As much as I hate having to fix my car all the time, I appreciate the friendly professionalisim of the staff at NAPA Halifax. BRAVO ZULU.
-
February 2023 by adioable
Great place for auto parts shopping
-
January 2023 by Thu Dang
Awesome! Ordered online, came in store to pick up. The online process gave me some errors when I was using my CAA membership, but the team handled that step in store beautifully. Got exactly what I needed; painless interaction. =)Parking lot has plenty of space, and they take credit card. Cashier was friendly, and service was quick. Happily will go back to pick up other parts/supplies for my vehicles.
-
October 2022 by MLT
I may be a little biased because I worked there… but I have to say, this store really has the best staff. Having worked on the counter, I know that they truly go above and beyond for customers.
-
September 2022 by Oazven
Tried calling, put on hold for half an hour. I understand it's busy, but because of this, I missed out on what I wanted to purchase.
-
August 2022 by Mark Mitchell
Like dealing with these guys, very knowledgeable and professional
-
August 2022 by vanhalkr
The NAPA workers in Dartmouth need their responsibilities for the customer.
-
June 2022 by Madix
I may be a little biased because I worked there… but I have to say, this store really has the best staff. Having worked on the counter, I know that they truly go above and beyond for customers.
-
March 2022 by Bill Gray
Great place for quality parts and fantastic service
-
October 2021 by john mcisaac
The young lady at the front counter at the Strawberry Hill location is a pleasure to visit when looking for what car parts I need.Thanks for the nice customer service.
-
September 2021 by Nuahs C
Went in to get the parts for my MVI, they had everything I needed. Staff was very friendly and engaging even though it was right before closing on a Saturday. Clean store, arrows, and hand sanitizer at the front door. Masks required.
