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January 2024 by Walter Rudderham
Update: I revisited the store after taking Mary-Ellen up on her reply. I had a wonderful visit, and I will definitely change to 4 stars and I found the car that I actually want and that exceeds my expectations. They also did significantly better on my trade than Steele. I'm glad that I emailed her.
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January 2024 by Jay S Macdonald
We just bought a 2024 Lexus 450H+ plug-in hybrid with the informed assistance of Stuart Livingstone and stick handling from Sales Manager Steve Carew. Stuart is knowledgeable and very patient. New systems were easily explained and, in some cases re-explained for better retention. Quick turn around on emails or calls. He is very attentive and enjoys his work. It shows! We left to drive home to PEI in Hybrid mode and enjoyed the ride, quiet, performance, seats, heat and other systems. It has taken longer to learn the communications and media functions though that is coming. Since then only electric and ride is even Quieter and acceleration is sneaky fast. We recharge on 110 volt power almost nightly, having used between 30 km and 60 km of our 62 km all-elec range. Fully charged overnight and off for another day of no gas local driving. Got 1,002 KM on just our first over half a tank of gas (and that was solely for the drive home from Hlfx to PEI) since we use EV mode almost exclusively. Bot the 84 month vs 140,000 KM extended warranty, which while pricey, does save about $1,000 for the first 5 recommended services. We will and have already recommended O’Regan’s Lexus highly and thanks to Stuart and Steve where back-up was appreciated!
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January 2024 by Marwa Elsalamony
I highly recommend this dealership. Thanks in large part to the outstanding service provided by Stuart. His dedication to customer satisfaction reflects his great efforts, being patient guiding me toward the perfect vehicle for my needs, making my purchase a truly enjoyable experience.
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January 2024 by Nathan C
Absolutely pathetic level of service. I have reached out to them no less than a half dozen times trying to get a price on oem wheels and tires for my lexus with no response. I've done the online system, called and today I went in to the dealership where I was greeted by a smaller woman with the snottiest attitude I've experienced in a long while. I explained the situation that I have reached out more than half a dozen times and her response was "well I don't have a price for oem wheels for you" no offer to take my name absolutely no effort put in. Completely absurd.I have always gone to the dealerships for everything with my cars including oil changes and this has been my first experience since buying the lexus. I will only be going to this dealership when absolutely necessary this time around. If you have another option, take it. I'm giving up on the oem wheels and going after market at this point. I am astonished at how bad the service has been especially after buying a near $50k car.
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November 2023 by Andy Gilbert
Terrible service, I stood next to the RC 350 and wanted some prices and specs on it an a manual supra and it was like I was invisible. Sales people walked by and didn't say hi or nothing. One guy was in his office playing on his phone and looked up and nothing, I stood next to what I didn't realise was a sales women for ages and nope, nothing I was in there 25 mins. My Columbia jacket has a camo pattern but this was rediculous. Coldest reception at a dealership I have ever had.
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October 2023 by Brian Shupe
Lexus service advisor Chris is always professional and willing to offer helpful advice. I highly recommend him. The services have always been performed well.
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September 2023 by Cat Zass
10/10 bought a car here thank you keith and Brittany for the work, 2018 WRX out the door, take my commission and give the Supra a burn for me Keith, thanks oregans.
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August 2023 by Anna Slepukhova
Great experience at O’Regan’s!! Jonathan Griggs did a fantastic job on getting me my new Lexus. All your work is very much appreciated ?️
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July 2023 by don lane
Ordered and purchased a new Lexus from Carlos, in sales, with the help of Paul, business office. Easy, smooth, transparent transaction. Made a stressful experience easier for me. Thank you Carlos.
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January 2022 by Hadear Marzooque
Since day one Toyota service has been very impressive. Quick, professional, affordable and seamless. I recommend Toyota service. There’s a comfortable waiting area with complementary wifi.
