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December 2023 by Bashar
Says atm lobby is open daily from 8:30 am-9pm and yet it's closed? Poor service.
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October 2023 by Reza Sattarzadeh Nowbari
I visited this branch for an inquiry and the experience was very fine and smooth. The staff are very well mannered and provided the necessary information. The only issue is the long wait. Perhaps having one more staff at the counter can help with this.
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October 2023 by Juliana Murphy
An older building but exceptionally professional staff.
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June 2023 by Lauren Cormier
Impossible to phone through branch with having an existing account.
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May 2023 by Grace Dwyer
I have been a customer for 60 years. I bought pounds from them last year. The trip got canceled and now they won’t give me Canadian funds for the pounds. Will be changing banks in the near future!
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February 2023 by Jerry Kallukkaran
Very bad service from mutual fund representative.
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December 2022 by Mitchell Doucet
Worst customer service. It seems like this bank is good at delegating others to problem solve. Will leave this bank promptly. Nothing but issues for years with them.
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October 2022 by Zakaria Hasan
The whole team is very good, they are good people
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September 2022 by Laura MacNeil
Visited here this evening with my partner to get out a small float for a market and ask about my monthly bank fee for my account type. Was helped by Mary Lee and she was phenomenal - the best customer service I have ever experienced with anything. My partner was also impressed, we complimented her on how nice and very helpful she was and I felt I should write a great review for her because she was really amazing. She was very proactive in looking at my account and helping me save money with services suited to me and also had some helpful tips for us at our upcoming market which was really nice of her :) Had a wonderful experience and couldn't be happier.
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June 2022 by Qasem
Not a good branch and not reliable. Clients are not a priority
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February 2022 by Tanya Kelly
This is the worst bank there is.. Tellers would rather chat with people then to actually serve customers... no one comes to help when line is out the door I waited over 25 min for a teller with 3 in front of me.. I had to actually leave cause I could not wait any longer..
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January 2022 by Alison Turner
I'm disabled and I got to there one morning at 9:30 after a snow storm because I lost my bank and to get my medications. No one there. I waited until 10:15 and finally called. Which in and of itself was frustrating because to get through because they want you to tell them the reason for your call to know where to direct it. And saying 'The branch I'm at is closed during open hours' just leads you hearing covid protocols. Finally spoke to an agent whooooo..... confirmed that no one there
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September 2021 by Brenda Holoboff
If as they say, RBC is committed to helping clients thrive and communities prosper, then why have they invested over 200 Billion into fossil fuels since 2016, making it hard for us to keep global warming under control.
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September 2021 by Liam McNeil
I only went in to get change for the laundry, and the service I got from Celine was absolutely wonderful. Outgoing, kind, funny. That mere five minute interaction made my day!
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September 2021 by JL Northorp
I really like RBC the customer service is always good. I was in here for the first time the other day, i just moved here from another province and i really appreciate the good hours they are open.
