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December 2023 by Makoto
Very rude staff. One guy clearly didn’t want to do any work nor help anyone.
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November 2023 by Robert Abraham
Had a problem with a credit card and Gabriella got right on it and helped me until the problem was resolved. Wonderful, professional, friendly service.
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August 2023 by Claudia Wong
Arrived at 9:28am on Friday morning. Julekha and her team were fast at helping me with an account statement (stamped) for immigration purposes and also answering questions about virtual visa debit card. Julekha went above and beyond to help me scan the statement to PDF and also answer questions about my current situation. Thank you!! Great customer service.
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July 2023 by Awab Hamodat
Terrible service . Waited 35 min for teller not to be able to do simple money transfer . Felt very frustrated . Inadequate service
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May 2023 by Cat Zass
Good location, I can understand why they are located there but it feels very separated from the rest of spring grader business area.
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March 2023 by Soukaina Berrada
The lady at the reception, at the entrance, I said hello did not answer me, and spoke to me in a cold way, normally in the reception one must be welcoming and smiling.
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February 2023 by Sanim crackers
Horrible experience. Specifically the lady at front desk. And the manager was also very rude. They don't work just gossip around.
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February 2023 by sarla parmar
At cash wicket on one know how to wire transfers .. 5 cashier and only one was able to doAnd also have to ask other supervisor how to complete... this is not rbc i know
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December 2022 by Amaan Kazmi
Out of all Banks, I find RBC to be the best at both Customer Service and Customer Relations. Been a customer for the last few months and have nothing but great things to say. My advisor, Amy Prevost is a gem of a human being, always going above and beyond to assist our family's financial/banking needs. Would highly recommend!
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October 2022 by Michelle Nickerson
Terrible service , horrible , RBC isn’t there to help their customers as I asked to waive a fee of charge as I explained my situation . No compassion to help their customers as I have been with RBC almost 30 years . I left a message for the bank manager to call me to discuss my financial situation as a result never got a phone call returned . Horrible service Take your business elsewhere . I’m going to close my account and take my business somewhere else . RBC don’t care about their loyal long time customers as your treated with absolute no respect and they don’t care about your financial concerns or what financial bind your in .. RBC is absolutely not their for their customers .. Awful Awful services & if I could give 0 star I would. I only asked to please waive a simple monthly fee as it was a big issue for RBC to waive a monthly charge fee . We’re almost in another recession . Times are getting harder and harder to afford to live . High cost of living and everything keeps increasingly keeps going up but your cheque . RBC dont care about their customers or your situation . RBC will Rob every cent they can get from you . Take your business elsewhere .
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October 2022 by Triggered
Gave me my tempary card then closed at 5pm I called them and they told me one thing after another I jumped through so many hoops and the card still didn't give me my money ,I'm cleaning my account out tomorrow and closing it ,this bank is the most unprofessional bank I ever been too
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October 2022 by Big F.
Awful customer service the lady working there was utterly incompetent and rude she couldn't figure out basic things on her computer. go anywhere but here!!!!!
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September 2022 by Samantha
Horrible customer service. This is why I can't stand this branch. TD Bank amazing every branch I go. But the bank tellers and customer service At RBC whole other class of tellers. Barely spoke to and when in the middle of helping me. Leave to help someone else and after asking something twice was still ignored by the teller who had been helping me.
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September 2022 by Mad Hali
Terrible Customer service Zero 0% aweful dealing with long time serving Customers I might leave RBC..
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September 2022 by Kenneth O.
This bank has awful customer service, choose any other location in Halifax worst place
