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July 2023 by Diana Chale
The girl who is working there now is very rude, I even treat my two-year-old son badly. She’s a short-haired girl. They should hire nicer people.
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June 2023 by Hannah Brooke
Bought something and was not told anything about the product, and was not told it was final sale, then when I decided the product wasn’t for me a few days later, they told me it was final sale, I did not even open the package. The manager was’t even there, then we decided to call help number and the only option was to put it all back on a gift card which I accepted. Please tell your customers when things are final sale! However I’ve had a great experience with another girl but I don’t remember her name, the funny thing is she told me to go to another store for the product I needed. Haha. She kept it real! Long story short very odd experience, go to Maritime beauty instead ladies…
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June 2023 by Rebecca Comeau
I went in there tonight and spoke to the person I believe to be the manager... (but not by choice). The one with the red hair. Me and a friend were just browsing but I suppose she just assumed we were gonna steal because she wouldn't stop following us around and staring at us. I work in retail so I recognise when an employee makes fake tasks to do to keep an eye out... understandable, but she did it to the point it was obsessive, obvious and just inappropriate. Made me and my friend very uncomfortable and will not be returning to this location.
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June 2023 by Zoë Hale
Love this place for the variety and friendly staff.((If you checked me out today and complimented my pins, name, and shirt while signing me up for the loyalty program.... please hit me up, you're super cute ?))
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September 2022 by Meaghan Harwood
I purchase my polish from this location and every single time I walk through their door, I’m greeted by the friendliest staff. Always offering help but giving you space to look around. I typically have at least one of my boys with me and again, the staff are wonderful to the kids. Helpful, friendly and always there to answer my questions. 10/10 would recommend
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March 2022 by Tiyana Gillis
Extremely helpful staff, I went in last week and all 3 staff members were helpful and had great customer service ! Definitely will be a returning customer. Aside from the customer service the prices are great and amazing deals/sales.
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January 2022 by cc Ruban
great product knowledge, friendly staff. BUT store overcroweded they need to oversee capacity limits at all times because staff members are too busy.
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August 2021 by Debbie Graves
Sales assistant was super friendly. I was in looking for surprise bags. Not carrying right now. I was disappointed, she even offered to make up a couple for me. Super nice.
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July 2021 by Saera Kehoe
Both of the ladies had a great attitude, lots of product knowledge and awesome customer service skills!!
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June 2021 by Sam
I didn’t catch her name, but shout out to the employee with the bright pink hair! She was super helpful when I went in today. I asked for her opinion on what hair-dye/conditioner to buy, and she gave me great recommendations!I dyed my hair and used the conditioner this evening and was super happy with the results! Definitely will be back :)
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June 2021 by Lynn Oliver
The sales associate was very helpful and pleasant I found everything O was looking for
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May 2021 by Kevin MacLeod
Website doesn’t let you order online and doesn’t have all products on the shelf.When you try to choose the store online to make an order, the official Sally website doesn’t say that there are any stores in Canada.When I tried to call, their business phone was disconnected.They are refusing cash.Do not shop even try to shop here, as they don’t want you to.Edit: They’re also not experienced with hair or hair products, so take their advice with a grain of salt.
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December 2020 by Barb Moore
Customer service is var none ..I've been in the industry for 40 yrs semi retired got tired of pro shop on barrington lack of knowledge and poor customer service specifically with us older salon experts..Thank you so sincerely alwaysBarb Moore
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November 2020 by Berry Bunnee
The manager was really rude for no reason at all? She cut me off several times, talked over me- after SHE asked me if I needed help and I said no, then she proceeded to follow me around and ask questions, not give me a chance to answer.This happens every time I'm in there with the employees, I say I dont need help then they follow me around and try to help me pick out products when I've clearly stated i.dont.need.help- for real let me pick out hair dye on my own man ? the rude manager is what really bothered me tho so ?
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September 2020 by Haleigh LeBlanc
i was in this past week to look at some hair dye for myself and was immediately put off by the attitude of one of the girls. She came off as very rude and she does not know her hair products at all. She was telling another customer about how to bleach and tone their hair and all of the information was incorrect and was going to turn the customers hair green and damage it severely if they followed her advice. I am not a hairstylist but I do know my basics. I also heard her address herself as the assistant manager which makes me wonder about the integrity of the store. I have been in several times before and the other girls have been lovely and informative, which is very unfortunate because with her being the so called assistant manager it makes me not want to return.
