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November 2023 by L M
Had an excellent encounter with a staff member here. Very well taken care of
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October 2023 by A G.
I'm really not a fan of the drastic change in service lately considering the prices are quite high. Items are listed as being in stock so I go in and look for the item, it isn't on the shelf so I ask a staff member and they just go to the shelf and tell me it isn't there. I shouldn't have to pester them to check the inventory because 9 times out of 10 the item is actually there when they check further. They don't greet you when you enter the store anymore either. No free samples most of the time. I would order online instead but a lot of the stuff freezes in shipment and sometimes I want to use cash or debit and can't do this on the app. I wish there was a competitor I could go to instead.
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September 2023 by Cosmo Emmerson
Selection is great, but they spray the store with very strong cologne/perfume scents. Not safe for people with asthma or other sensitivities
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August 2023 by Jaspreet Kaur
I visited their first time yesterday. Jill helped me to find the product I wanted. Her smiling face and wonderful way of communication will make your day.
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August 2023 by Abulfazl Faqirzade
the staff was very helpful, no pressure to sell, I could tell they just wanted to help me find what I was looking for, and not just try to sell to you.
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July 2023 by Ray McLennan
I was in this evening shopping for a b'day gift for my daughter the petite blonde who served my renewed my faith that there are some retail clerks who care about their work quality. Great job
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July 2023 by roxana saleh
High-quality make-up staff but mostly very expensive compared to other make-up shops. In general, it is recommended to go there to buy high quality of make-up staff of the price not important for you.
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July 2023 by Jen F.
Lady at Cash acts like she's better than you. The last time I was in to buy something, I thought maybe she had a hard day or things going on. I went back five days later to the same attitude. Employees like that make it so I will not go back. She treated me like I was a bother when all she was doing was checking out my purchases. I will go online to other stores to buy my skincare for now on.
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June 2023 by JuhSuhCah Fritz
There products are better than the staff. If you want high quality make up/beauty/hair care products, this is the place to shop. BUT. IF YOU DONT LOOK LIKE YOU BELONG THERE, DO NOT EXPECT TO BE TREATED EQUALLY. I'm not going around, looking like raggity Anne, but I also dont look like I have a beauty filter on constantly. I went In there for 1 product you cant buy at any other store: Colorwow Raise the Root. It as during a slow time. There were double the employees than customers. And NO ONE approaches me. When I started walking toward a staff, she purposely acted as if she didnt see me walking her way and she skedaddled. So I try another woman and SAME THING , except I made sure to catch up to her because I'm not wasting my time hunting around for a staff member to help me find ONE PRODUCT I ALREADY KNOW I WANT, BUT NEED TO FIND. There customer service is APPALLING. so if you dont look like you're a person who spends hundreds on looking your absolute best everyday, do not expect good customer service from them.
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June 2023 by Yana Omelchuk
I was in Sephora a month ago. I was looking for a new mascara.The brushes of all mascara testers were broken! When I asked why they were broken, the consultant answered that it was to prevent visitors from using them. I see this for the first time!I've been to a lot of Sephoras, but the broken brushes have only been here.I would like to remind you that testers are created precisely so that the client can test the product. Overall, it's not the best Sephora.P.S. I bought the mascara at MAC, which is right across from Sephora.
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May 2023 by Raina Norman
Nice Store lots of stock, just always very busy so I find it hard to get help at times
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April 2023 by Riya Dhami
First time at Sephora, one of the worst experience of my life...Rude staff..even worse the girl at billing counter. Poor customer service. Change your staff members. Very disappointing.
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April 2023 by Kianna Johnson
Very busy spot but it is managed well with staff. The layout is identical to most of the Sephora locations. I had makeup done by Taylor N and I highly recommend as she is very knowledgeable on products, talented and just seems like a great person overall.
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February 2023 by Rose Downy
So Helpful they was and Friendly , Iwish they had a cheeper Lipstick , suggestion’s to. the Rose ‘n’ Rose’s ? Miss Dori Sample they Gave Me Made Me want to go and Buy it now. I am sure if i brought the old Man i help take care of they would be Nice to him, unLike the other store was. P.S. the time they was Mean to him he was paying for all the stiff and Make over. He has dementia and basically kick him out of store i could of Lost him. Thank-You so Much for being nice to the Elderly.
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February 2023 by Aimee Fry
Best makeup shop! But makes you spend so much because there's so many wonderful products to choose from!
