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October 2024 by Manuel Suarez Delgado
Had service with them on October 11, 2024 about a noise on my car on the rear left side. They told me the issue was fixed, but unfortunately it was not as the same noise is there.
Contacted Kyle Scalon (My service advisor) on Oct 19 so we can figure out what is wrong with the car, no answer. Reach out again, Oct 23, no answer. Reach out again Oct 28 to see if I get an answer from them.
They send a video all nice when you service your car with them telling you to contact them anytime, and before you give them a review but they never answer back.
Update: Contacted the manager Jim at the email provided by hyundai steele and did not get a answer as well.
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October 2024 by John Douglas
Note: look how they respond to negative reviews. Total lack of responsibility. My review: I have never seen such clear manipulation in a service centre and obvious deceptive tactics. I ran an undercover test of 3 vehicles here not too long ago with one woman and one man with the same vehicle issue. They were quoted $3,000 for the woman and 2200$ for the man, I was quoted for the same work 1900$. We took the three vehicles to other shops and they quoted only 500 total. Beware this dealership but specifically the service department. They are running some really shady stuff over there and is entirely based on the profit a service advisor can make in commission off of you and what the mechanic can convince a naive owner to agree to. Avoid
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October 2024 by Kristel Noel Acosta
Brian gave us the best deal. If I will purchase for my next car either brand new or used, I will contact Brian. Again, thank you, Brian.
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October 2024 by Andrea Botea
I recently bought a new Tucson and had the pleasure of dealing with Troyce Ashe who helped me in purchasing my new car. He was fantastic, knowledgeable, kind and did everything he could to get me into the vehicle I wanted. Highly recommend dealing with Troyce.
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October 2024 by Justin Rackley
Brought my car to this dealership to have squeaky brakes looked at, which would be payed for by another Steele dealership as it was a new purchase. At the first appointment the rotors were replaced but the squeaking persisted, so we had to wait another 3 weeks to get the car in. Pads were not replaced at this appointment, despite multiple people telling us they were low quality pads. When it went in the second time the “technician” was “unable to replicate the issue” despite me replicating it in the parking within seconds of picking it up, so the original dealership was unwilling to pay for new pads to be put on. We will now have to drive the car 1+ hour back to the original dealership to have the brakes replaced due to the technicians inability to diagnose. Would never bring my car here for service again.
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October 2024 by Priscila Oppermann
Fabrício, the manager, is super Kind, friendly, honest, and helpful. He helps us with everything we need and even more things unrelated to buying the car.
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October 2024 by Kevin Eastman
Friendly staff and fast service
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October 2024 by Wali Ahmad
Had the opportunity of getting my car through Brian. If I could I would give more than 5 stars. What an amazing person Brian is. He made sure I was comfortable from the get go. If it wasn't for him I probably wouldn't have driven out in a brand new car
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October 2024 by Marina maranhão
When I purchased my Tucson earlier this year, I was fortunate to meet Fabricio, who provided exceptional support throughout the entire process. Highly recommend.
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October 2024 by Wellington Souza
Great service, great cars
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October 2024 by Akhil Jose
Steele Hyundai and its salesperson William have assisted me to purchase my first car. He was transparent and friendly. William created a positive and enjoyable car-buying experience. Thank you Steele Hyundai!!!
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October 2024 by Percy A Paris
Hope to hear more from them. Went there thinking I "might" purchase a new car. Staff was excellent and the GM even came down to meet me. I did not purchase but did leave them with an offer on the table. If they decide to accept my offer, I will in all likelihood make the purchase.
Sales staff was exceptional and I heard all the things as a potential customer one would like to hear. As it stands, if I do make the purchase I will offer further comment in the future with respect to service.
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October 2024 by Larissa Melo
I've purchased my car at Steele Hyundai Halifax, and I really recommend to purchase your car or schedule any service, because everyone there is amazing, especially Fabricio and Marwan. They've given me a big support with all information that I needed to purchase my car. Thanks, Fabricio and Marwan!
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October 2024 by Lucas Nobre
Thank you Fabricio and team for one of the best customer services we ever experienced in shopping for new vehicles.
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October 2024 by Dustin Jee
Had a great experience with Craig Hunsley from sales. Thorough and responsive.
