The Body Shop is a well-loved global beauty brand known for its high-quality, naturally inspired skincare, body care, hair care, and make-up products. Founded in 1976 in Brighton, England, by Dame Anita Roddick, it is committed to ethical and sustainable production, making a positive impact socially and environmentally. The brand operates around 3,000 stores in more than 70 countries and is part of Natura & Co, a group dedicated to responsible business practices. Customer reviews highlight the friendly and helpful staff at different locations. One reviewer praised a staff member for being cheerful, kind, and going out of their way to assist, making the shopping experience comfortable and memorable. Another appreciated the store’s assistance in finding products suitable for sensitive skin and hair, noting the reasonable prices for quality items. A long-term customer shared their loyalty for over 31 years, emphasizing how their Body Shop products, especially the body butter, help with their dry skin condition and leave them smelling great. Several reviewers also mentioned staff members like Dana, who provided excellent service, answered questions thoroughly, and offered advice on eco-friendly options such as refillable containers without being pushy. Overall, shoppers feel welcomed, valued, and confident in the store’s products and staff, making The Body Shop a favorite destination for quality, ethically made beauty products.
We had a great experience tonight at this location. Erin and Kylie were extremely friendly and helpful. Erin took the time to explain all of the products that would work best for our hair types, and made recommendations that we're looking forward to trying. Would recommend.
February 2025
Had fantastic customer service from Shuai today - a lovely human and a credit to your organisation. Thanks a lot!
March 2024
Well, my wife liked this place very much and she has a sensitive skin and hair, so I can say that they are good in their business.And have normal prices for that level of quality.
