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December 2023 by Soumita Bosu Roy Choudhuri
Extremely bad customer care where associates are reluctant to take ownership to solve problems. I ordered 2 appliances from Walmart in Black Friday and did not receive one even though I see it was delivered and received by someone called Krishnan. The Manager Gifty clearly denied the parcel was received. It is because because of such managers and associates the Walmart brand is being pulled down. I need help. If any Walmart management is able to review these feedbacks please reach out to me for proofs.
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December 2023 by anywayssola
this place you can get unexpected lying or a friendly character from the workers , ive went to this place close to closing time multiple times 5 minutes before and had no problem.I walked in by 9:54pm yes very close to 10pm closing time but the company is closed completely at 10 not at 9:55pm, so i walked in just running in to at least grab one thing off my list that i could get in the span of 2 minutes and head to the self checkout line all before 10pm, which it doesn’t close until 10pm or even 10:02pm depending on how many people are still checking out. when i walked in, i was stopped by a worker, they weren’t rude or yelled but definitely lied, i wasted my time even being there because they tell me that they are closed, registers are closed and the store is closed like no more service being provided, they are telling me this while people are still shopping right behind them. i understand you want to end your shift right at 10 but you’re walmart a supercentre you are a lot of peoples way for them to buy things to take care of themselves, if i walked in before 10 i have until 10pm to leave not 9:55pm. so im heading towards the registers passing the front gates and another person walked right in and a different worker said to the person we have 3 minutes until closing, not telling them they are closed already like the other worker did to me. im heading towards the registers ,two of them are open and the self check out is open as well. i dont mind being told to leave if you was actually closed but to lie to me, and when another customer comes another worker that seems like higher position tells them they are still open for another 3 minutes and the registers are still open for people to checkout until 10. it baffles me.
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December 2023 by J
I tried to call the store to see if they had an item in stock. I was hung up on 5 times. Most times when I called they just hung up or placed me on hold then hung up. I was told someone was going to look for the item only to have been hung up on. Very frustrating
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December 2023 by Nicole Connors
Bought a PS5 controller. Got home and it had horrendous drift despite me not even using it yet. I turned it over and it had crumbs in the back. I tried calling and nobody answered. Tried calling a second time and instead of answering they connected me to another caller. Brought it back and explained the ordeal within an hour of purchasing it and the customer service associate accused me of returning an old one. She tried to block me from returning it. Eventually someone there did help me and listen to me and was able to verify that the controller I was returning was in fact the one I just bought but I am never shopping there again.
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November 2023 by Howe W
Please steer clear of this store! Don't be shocked if you encounter insults while shopping here, as your next visit is likely to be even worse. As a customer, even in the absence of any quantity limit signs, you are left in the dark about how much of a product you can purchase. It all hinges on a manager who rushes over to berate you at the checkout, exhibiting a rude demeanor as if they are detaining stolen goods. However, when you asked what you did wrong in the absence of any signs, she scolded you, saying, "Walmart is not a wholesale store; go to a wholesale store if you want to buy more." Moreover, when you inquired about which Walmart rule justifies a customer's purchase quantity without signage, she replied that it's her decision to tell you how much to buy. She even wrote these exact words on the back of your receipt.Perhaps in the eyes of this non-local manager, allowing us to enjoy discounted goods is already a favor, and how dare you poor MFkers want to take even more advantage of Walmart. Regrettably, when her superior called later to apologize (as they saw it), admitting to half of the mistakes and promising not to speak that way in the future, they hung up immediately without a second wait. I knew they would continue to adhere to their principles, so there will undoubtedly be a next time, even if it might not be me who experiences it. Afterward, I lodged a complaint with Walmart Canada, and they stated that Walmart has never had rules restricting customers from purchasing a specific quantity of a product, let alone allowing a manager to dictate how customers should act. But that no longer matters; I simply hope that the store's sole treasure, the elderly white lady greeter at the entrance, continues to live happily!
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November 2023 by Maida Follini
I have been shopping at Walmart on-line for many months, successfully, with good service from the grocery boys and girls.But this October the webpage changed and I could no longer put in an order on line. I could go to the Mumford page and find the products but there was no way to order them. Nothing happened when I pressed (add +) to select an item. I am very sorry to leave Walmart, but because I could not order on-line I have switched to Sobeys, and was successful in ordering today.Farewell, Walmart, Hello, Sobeys.
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October 2023 by Ethan
Unsanitary, lack of knowledge, seems to be a warzone just to buy a single pack of hockey cards. Everything ripped to pieces. Filled with mouse and rats. Unclean shelves. The only thing good here is the parking lot and the exit cause that still works. Won’t be back. I would rather drive all the way to Bedford to shop their Instead
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October 2023 by Bill
The best thing about this place is the old lady at the front doors. Their website ALWAYS says products are available AT THE STORE but you get there and they have NOTHING! I mean if their plan is to find ways to lose money then they are the best...
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September 2023 by Felipe Prates
I hate this store for many different reasons. They have a rodent infestation issue as many of their rice products can be seen with holes. Many aisles have no signage indicating their product categories. Their staff communicate with each other in foreign language which is unprofessional (I’m foreign-born myself). Parking lot is full of potholes and they don’t care (I’ve once hurt myself and been told to complain with their landlord)
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September 2023 by Reza Sattarzadeh Nowbari
This Walmart store is very big and it offers all the essential grocery items.
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September 2023 by mehjabeen ahmed
Walmart staff, including the store manager are courteous and listened carefully to my questions/concerns and asked questions to ensure they understood my accent. They were also supportive in their response by helping me pull my cart when it became too heavy for me. Recommend Walmart to all.
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September 2023 by Aman Kumar
Worst walmart ever i saw in my life with only 2-3 Cashiers who have zero experience. Always a big line up at cash counters and self checkouts poor management. I would like to give less than one star.
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September 2023 by amanda dole
This Walmart has went right down hill it’s the worse Walmart in Halifax these immigrants they have working there don’t no Walmart policies they are ignorant and people should avoid this place at all cost I bought baby formula today for a friend and bought the wrong bran I took it back with receipt within 30 min of purchase and the girl told me baby formula is final sale and I am not able to return it which is false I have 90 days to return unopened baby formula as it says in their return policy so now I am stuck with the wrong formula smfh
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September 2023 by Hiren Joshi
Rude, incompetent and irresponsible (immigrant) staff including store manager who said "do whatever you want (about your complaint, but I am not resolving it)."I can't approve such a staff.They love to fight verbally with customers and prove customers wrong and themselves right.Make false and misleading statements.
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September 2023 by Anna Rowe
This location has gone downhill in the past couple years but today i was there and this place was not fit to eat from. EVERYTHING ROTTEN, FILTHY, employee resting a dirty box ON the unpackaged lettuce while picking rot off gone bad cilantro and filling the box. I am ashamed that this is happening here in Halifax, our stores have always been clean here before. i am seriously thinking of calling the health department after what i saw in there today
