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January 2024 by Colton Mannette
The employees at Brokerlink are very pleasant and quick to help.
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January 2024 by Jennifer O'Connell
Great experience ty was very knowledgeable
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December 2023 by Shelby Burton
Ty was very helpful & efficient helping me change my coverage & moving it over to a new vehicle!
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December 2023 by Madison Burton
Ty went above & beyond to help me switch over my insurance to another vehicle. Was very friendly & easy to deal with!
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November 2023 by Joel Reimer
Ty is very reliable and easy to deal with. He is a pro at customer service.
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October 2023 by David Foster (Dave)
Love the people and service
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September 2023 by Shirley Steeves
I have had issues in the past. Cannot get a hold of anyone. The issues have not resolved.
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June 2023 by Candice Robichaud
My experience with brokerlink was absolutely horrendous!!! It was by far the worst experience I’ve ever had with insurance/customer service. I would never recommend them in fact I left a review back in 2020/2021 when this horrendous experience happened and it looks like it had been deleted! They had a staff member QUIT while switching my insurance before they finalized it. I had no idea as the broker I had dealt with for over 7-8 years assured me everything was completed. This HUGE mistake was their fault and I was the one who was taking the brunt of it all. If it wasn’t for my mortgage company who had sent me a letter notifying me that I had NO insurance on my HOME I would have never known. My old policy was cancelled completely and my new one was NOT in place. The staff I dealt with at the time were not compassionate or very understanding of my situation and I felt they were very cold! It was a long process of months and months of emails and phone calls back and forth. I had to deal with this over the Christmas holidays which I was so stressful by the end of it all I was glad to be through with broker link and intact insurance but it cost me a lot of money, stress and heartache. Think twice before ever considering this company
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February 2023 by Stephen Hume
After giving them our business for 20 years, they dropped us over in home daycare coverage, claiming they had no companies that would cover what we needed. Very rude and unhelpful. Very poor customer service.IT WAS VERY EASY TO TAKE ALL OF OUR BUSINESS AWAY AND GET THE COVERAGE WE NEEDED. They clearly had no interest in trying to help.July 21/22Thanks for replying. You had an opportunity 5 years ago to make things right and refused. Seems like a lot of other brokers use the same companies as you and were more than happy to help us.
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February 2022 by Lynn Spry
Great staff. Karen has been awesome. Arranging my home and auto. So pleasant to deal with. Very efficient and even responded to my requests on the weekend. Excellent service! Thank you.
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February 2021 by Peter Rigby
Friendly staff.
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February 2021 by Troy Radley
Horrible service since covid 19 had my insurance canceled without notifications and have spent 2 months trying to get ahold of these guys absolutely awful
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February 2020 by Heather Alley
Very friendly helpful people.
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February 2020 by Khalid Khatib
Very ?? very good
