“I recently had the pleasure of experiencing exceptional service at Parsons Motors when I found myself in a bit of a predicament with my car. On a busy Saturday afternoon, traveling from Halifax to Middleton for my nephew’s hockey game, my vehicle suddenly started making strange noises about 40km from Middleton, and I knew I needed immediate assistance. To my dismay, there wasn't a mechanic on duty at the time. However, before panic could fully set in, the owner, Mr. Parsons, stepped in to save the day. Despite not having a mechanic available, Mr. Parsons took it upon himself to personally assess the situation and diagnose the issue with my car. His willingness to go above and beyond for a customer truly impressed me. Not only did Mr. Parsons identify the problem swiftly, but he also rolled up his sleeves and got the car up on the hoist. Once again this is the owner of the shop who is not a mechanic. Throughout the entire process, he kept me informed, explaining, and showing me what needed to be done, and what was being removed to resolve the issue.What could have been a stressful and inconvenient situation turned into a positive experience, thanks to Mr. Parsons professionalism and commitment to customer satisfaction. His actions exemplify the integrity and reliability that I would think define Parsons Motors.Overall, my experience at Parsons Motors well exceeded any expectations I may have had. I wholeheartedly recommend this establishment to anyone in need of automotive services. Whether it's routine maintenance, unexpected repairs, or to purchase a new automobile, you can trust you are in good hands with Mr. Parsons and his team.”
“Steadily strive to give good sevice. Sometimes lacking on number of computer terminals . More than one debit machine would be recommended instead of sharing between all service personal.This tends to effect there ability to give service; no fault of there own. Would recommend each terminal have it's own debit and printer machines to increase service ability. Staff is genuienly very helpfull having to work with a level of ineffiency due to the points I mentioned above.”
“Got a chance to tour the facility and meet most of the staff. Allyn and Doug were friendly and informative. Their equipment was top notch and precise. Definitely worth considering for any of your machining needs.”