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February 2024 by Garth Burgess
Amazing service
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February 2024 by Laureen Rushton
Can’t say enough good things about this dealership. Brandon and the whole team were fantastic. They helped us get a great car that fit our budget and our family. They went out of their way to make things go smoothly and went we encountered a couple of hiccups, they went the extra mile to make sure we were satisfied.
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February 2024 by michelle barnes
Had a great experiance with eastcoast financing. Mason was very fast at finding me the perfect car. I bought a 2021 volkswagen passat and absolutley love it. Thank you so much Mason you made it so easy and im so happy with my car. I would highly recomend mason he works hard to get you exactley what your looking for.
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February 2024 by Kayla Iannetti
I would not recommend these guys! was sold a 2017 ford escape back in oct! I told the guy I wanted a nice reliable vehicle like the same experiences, other people had, they had popping noise issues. My timing belt I think is gone in my Ford escape and the guy kept trying to sell me the bigger vehicle when I only had a 08 civic like this place is ridiculous 100% would not recommend now I’m stuck with this vehicle for five years, and if I had read the review sooner I would’ve went somewhere totally different and I’m not wanting to complain, but this is ridiculous. Now I have a vehicle sitting in my yard that I probably do not have enough money to fix. It’s probably worth more than the vehicle to fix so 100% disappointed. Scammers nothing but scammers just take their half and run!
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February 2024 by Allison Polley
Brandon was very helpful and great service! Very happy with my new car !
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January 2024 by Alissa Falkenham
Ashley & Dawn worked so hard to provide me with a vehicle & financing that best suited me! I couldn't be happier with the service recieved at East Coast Financing.Very professional with excellent customer service.
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January 2024 by Deneka Payne
My fiancé and I both dealt with Brandon Russell, he was absolutely phenomenal and hit every check mark that we needed to purchase a vehicle, and he even managed to keep me under budget, which is always a great feeling! My fiancé also had his truck in the matter of just a couple days from the first time he spoke to Brandon, until it was delivered from Nova Scotia to NL! ☺️ 1000% recommend to anyone!
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January 2024 by Tyler Dustan
I recommend using East Coast Financing if you're in need of a newer vehicle, I've had a steller experience with the service I've received, had my vehicle shipped to me from them and everything was easy and straightforward! When I needed work done under my warranty they covered it and went above and beyond to cover something not included in my warranty!10/10 would recommend the representative I was in contact with Mr. Brandon Russell, was reassuring and very helpful to any and all my needs.
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January 2024 by Malerie Earle
Long Post, TLDR:Dealership sold lemon knowingly hiding flaws, pushed through inspection, and refuses to reply to me.My husband had a not-at-fault accident this Summer, we urgently needed a vehicle for work and had very little time.Despite us asking for a smaller SUV or car, the dealer/owner, DANIEL, kept showing us larger model SUVs and mini-vans. After telling him again we did not want a 7 seater, he sent us very vague pictures of 2017 Ford Escape. Pictures were taken from sharp angles from each corner instead of typical side views. The way he took the pictures he hid the large scratches down both sides that looks like it was keyed.We were told it was fully inspected, cleaned, and licensed. When we received it, there was a lot of dirt from the ceiling/around seat belts. However, before getting in the vehicle we noticed that the air-bag light was on the dashboard. Husband was t-boned and air bags were all deployed. Not hurt at all because of them. Not happy with the light being on, but we will get it checked.Accepted the keys from the guys who delivered it and saw a temporary license plate from Nova Scotia. Didnt realize we would have to pay for license and registration on top of what we already had to pay as it was included when we purchased a vehicle in NL.Had to wait for a bit to license because of all the money associated with rental, being without a car, getting new insurance and car.Within 3 weeks, the alternator was gone in the vehicle and it wouldnt start. Had to get it towed to a warranty approved garage and pay the 100$ deductible. Great. Contacted the dealership, he covered the tow cost, which would have been covered by warranty but whatever, it was something. Still not licensed yet. Airbag light was downplayed and it "wasnt a big deal".Few weeks after this, we started hearing a rumbling down the middle of the undercarriage. We feared it was a large problem, and with Christmas coming up, we had to try and get the vehicle into the garage (different garage).Found out that it was the drive-shaft gone, covered under warranty, but big job and had to wait a week for parts. We also needed a new inspection to license it (didnt realize this would expire so quickly) and asked that the garage do this along with an oil change. Still time to get home for Christmas until...Inspection failed, by a list. Mechanic was surprised, suggested we should speak with the dealer and he would be happy to talk with them as well. This is the list of things to be fixed:- left front id light- front exhaust flange- front exhaust hanger- oil leak around turbo- air bag light still on (this mechanic did not feel it was no big deal and stated diagnostics would be required to figure out why its on, and it should NOT have passed inspection with this light on. REMEMBER this light was on when we received the vehicle.)- possible leak in intercooler pipe- right front control armand the most concerning issue:- bolts missing and broken in the subframe.The mechanic was very concerned over the subframe especially when he found out we have only had the vehicle since August. Ever since we got this vehicle it has been nothing but headaches.Emailed the dealer immediately, no response. Re-forwarded the email, no response. So writing here to warn others.We feel have taken advantage of as we were unable to view the vehicle before buying it, and it must have been in some altercation in order to have all this damage done or deeply neglected. Their inspection is very suspicious. This vehicle is literally falling apart at the seams.So far, we have had 2 deductibles, lost alternator, lost drive shaft, a failed inspection, oil change, and are out hundreds of dollars. With no resolution. Still need a bunch of work and at minimum another deductible, and some isnt covered by warranty. This business takes advantage of out of province buyers, knows when someone has limited options, uses high interest loans, and no follow up despite limited warranty.DO NOT BUY THROUGH THESE GUYS! SAVE YOURSELF THE HASSLE!
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January 2024 by Cameron Parsons
Went in to look at vehicles with a friend of mine and a dude came out telling us not to be here we had to go when my FRIEND was interested in buying a car off them by far horrible customer service
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December 2023 by donna thomson
From a phone call to a newer vehicle the entire process was so smooth. Luke answered any questions and was very quick responding. The employees were genuinely so excited to put me into newer vehicle (from 2015 to a 2021). This is my second time using East Coast and both vehicles were as described. My new suv was driven to my house and it was immaculate inside with a second set of tires. I highly recommend East Coast Financing for the great selection of vehicles and for their knowledgeable and helpful staff. What are you waiting for? Call them up and get the process started, you won’t be disappointed.
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December 2023 by Jim Younge
Great to deal with, love our mazda cx5 2019 thanks
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December 2023 by Mike
Jason was very helpful in finding me the car I wanted! Second time going through East Coast Financing and both experiences were pleasant.
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December 2023 by Nichole Douville
East coast financing was a breeze to deal with!! Heather has been amazing to deal with and has no issues answering any and all of my questions!! She was able to get me into a new vehicle within a week of me sending in to find out info on trade in value!!!
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December 2023 by Me Mine
I've used east coast financing for a long time. They always treat me well and work with me to make the best experience possible.i highly recommend having a chat with them if you're in the market.
