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February 2024 by Tyler Sarty
Very reliable. Nice to be able to deal with local mechanics.
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February 2024 by Alex Meisner
Sam Sarah and Eric are the best. Always helpful and efficient.
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February 2024 by Jason Hill
Great service, some great staff there!
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February 2024 by Ken Reed
Quick and efficient
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January 2024 by Kristina MacDonald
We had bought a truck in Dec 2020 thinking we finally had our forever vehicle. Little did we know the lemon we ended up with. We started taking this vehicle into the shop for fuel smell and engine issues in Sept 2022. The issues increased to a monthly visit started January 2023. Each time we brought the vehicle in we were met with resistance to fix the issue; even with other mechanic recommendations; we were met with shoulder shrugs. The vehicle was still under warranty and received a lot of useless, quick, cheap, replacement parts instead of fixing the real issue. When those didn't satisfy us; they started coming up with excuses as to why we smell the fuel. Turns out an injector was stuck open for well over a year. When we brought up the long lasting damage of this; met with more shoulder shrugs. Took it to GM Canada and the dealership denied that we had been in for engine issues. So needless to say we traded it at another dealership and will never deal with Bruce again and won't be recommending.
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November 2023 by Marilyn Baltzer
Very helpful staff. Looking forward to future dealings with the salesman.
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March 2023 by jack kavanaugh
Great professional crew.. on every level. Absolutely the best.. Mitch in Parts searched out and found special order tires and William in service ensured that they were expertly mounted on my expensive chrome wheels. I live in Cape Breton and it was well worth the drive..Outstanding.
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March 2023 by Jack Van Ry
The only way to post a review is to give them one star that is far overrated.They say tire and rim protection plan for 3 yrs is mandatory and Bruce advantage is mandatory not according to Nova Scotia Consumer Protection.They lie and I would rather walk than buy anything from them.
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February 2023 by Jamie Leopold
I used to go only to this dealership to purchase a vehicle and service but they gone way down hill, they do not guarantee their service. Beware of there dishonest service they say something is fixed when it wasnt. I'll spread the word on social media making sure this dealership gets a bad name.
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July 2022 by Tony Simpson
Poor service, had a appointment for my test drive. To get a 2022 Chevy spark that I picked my interior and paint colour for and had just arrived a few days b4 my appointment, when I got there and they had sold it and not even contacted me to let me know, then try to sell me a 2019 for more then the 2022 was.
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July 2022 by Mitchell Balcom
Was able to get my vehicle in promtly in service and completed the requested repairs on time.
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December 2021 by Heather Smith
I’m revising my review and comments from 5 to zero. We have been bring our vehicles here for over 2 decades and will be going elsewhere. This is the 4 times our tires which have been stored at Bruce’s have been lost. We asked for a receipt in the spring but were told they didn’t provide them. Now our tires are lost ..again..and we’re told because we have no receipt, it’s our problem. Our son will now have no vehicle until we can purchase new winter tires at approximately $1000. Time to shop elsewhere.Update. We spoke to the manager who said they were aware of the fact that winter tires went missing but they refuse to acknowledge they lost our winter tires. It wouldn’t be so frustrating except when I asked for a receipt for storing the tires, I was told they didn’t provide receipts. When they lost our tires, they said because we didn’t have a receipt it wasn’t their fault. In essence, they stole our winter tires and refuse to reimburse us. Perhaps it’s time to file a police report
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October 2021 by Marie-Helene Hachey
Bruce auto Group had an amazing selection of vehicles to choose from and even better service. Steve Parsons helped us a second time pick out the right vehicle for our family and I couldn't be happier.
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September 2021 by Neil Cooper
I was interested in a second vehicle and had the opportunity to work with Andrew. He went through great lengths to work me a deal. At the end I realized for us personally we would buy new instead. If you want to get a deal done ask for Andrew.
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September 2021 by Danielle Brewster
Recently, Steven Parsons and Andrew Grant helped my stepson purchase his very first car! They made the experience SO easy, were extremely helpful in informing him of the steps to obtain his vehicle, worked with us to get the best price (with warranty and a reliable vehicle) and ensured that my kid walked away with a sturdy, dependable car. They went above and beyond to make him feel special and as a parent, I appreciate that! I would HIGHLY recommend working with the guys at Bruce, ANY Bruce, most specifically the GMC dealership in Middleton. Amazing service and extremely knowledgable about their products!!!
