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December 2023 by kay hamilton
The one star is that most of the staff are pleasant, but once again the service department told me I needed a wheel bearing, so I had an independent qualified mechanic check it out guess what nothing wrong with the bearing. Plus I have a jeep Cherokee 2016 that lights up like a christmas tree I have asked for the computer to be reset or rebooted, but they would not do it. I will not be buying another jeep or chrysler vehicle ever again. SO DISSATISFIED WITH THE SERVICE I RECIEVED AND THE VEHICLE. NEVER AGAIN
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November 2023 by Phoenix Rising
Great selection, very clean cars and knowledgeable staff
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January 2023 by Denise Forbes
We purchased a 2016 jeep patriot and the customer service was more than you can ask for. Not only we were picked up. Joshua also stopped at our bank so we could pick up the money draft. The experience with Karen was just a pleasure aswell. Thank you so much Joshua and Karen for all you did. Denise and Jeff
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December 2022 by adrien chapman
I just got my 2021 ram calssic night edition last night and am so in love with it! The wait was well worth it. I can't thank Brian and the team enough for getting me into my dream truck great service from connels! Thanks you!
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December 2021 by bill briner
Waited a week for my service appointment. They call me 2 hours later saying two mechanics didn't show for work, we can not do you jeep today. Then I find out they claim a two hour job takes them five hours. Stay away from this place.
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December 2021 by TheCanadian
Guy at the service desk is a liar and techs are completely incompetent. Got van towed down, would not start, popping M28 fuse. Told me it was the key, then the WIN module, changed WIN module without my permission now my vehicle keys won't work, so now they have my van hostage and won't surrender the key they programmed because I refused to pay for a key to a WIN module I didn't ask for. (Ended up paying them to program a $20 key I bought off Amazon so that I could troubleshoot myself). Also it didn't fix the issue and they wanted to replace the PCM and/or the TIPM because they just change parts without troubleshooting. Completely fed up at this point dealing with this POS dealership I got my van towed home so I could work on it. Turns out Dodge fused the Alternator through the PCM fuse M28, I replaced the alternator and the van works great. This would be easy to troubleshoot for a dealership and they most likely knew it was just the alternator but wanted to change $3000+ in parts first. Do not go here they will lie to you, steal from you and make your vehicle completely inoperative so you are forced to let them fix it. Multiple Horror stories in this area about this dealership, they like telling older customers that their vehicles are no longer safe for the road and try to get them in new Vehicles. Do not trust this dealership, let my expensive and infuriating lesson be yours as well. Negative stars should be an option.
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December 2021 by Julia Longmire
Bought a vehicle here last week. Was told a windshield had been misplaced and had to reorder..waited nearly two weeks for the vehicle. When we picked it up, it was filthy. It looked like it hadn’t been detailed whatsoever. I’ve bought used cars before from other dealerships and they’ve never looked like this.The salesperson told my husband that we “weren’t serious about this vehicle” even though we had been there twice to look at it in the pouring rain.I’m assuming it was the manager who called my husband and said they are “taking a loss on the vehicle”. Well that would be their problem since they are the ones that priced it.I wouldn’t buy a vehicle here again and I’m surprised at all the good reviews to be honest.
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December 2020 by Alex MacLean
Bought two vehicles here, they got me the best price I could have asked for and put a lot of time and effort into getting things financed at a great rate. Highly recommend coming here if you want a great deal without having to spend hours making it happen.
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December 2019 by craig tidd
Great buying experience, great service, great people. They went out of their way to put an amazing deal together. I recommend anyone looking for a vehicle to check them out.
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December 2019 by Philip Shannon
Extremly Happy that I reached out to the Staff at Connell Chrysler Dodge jeep Ram . Everyone there I met was genuinely interested in helping me in my Purchase of my 2019 Ram. Although I dont live in the area, I cant wait to stop into the dealership to say hello , they make you feel like you have been friends forever . I want to especially thank Stephanie, Kevin and Karen for all you did to make my purchase as smooth as possible
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December 2019 by Marie Johnstone
By far the best purchase experience ever. Friendly, knowledgeable, no pressure. And they really went the extra mile for me....which I really appreciate. Wouldn’t think twice about referring friends or family.
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December 2019 by Andries Mellema
Drove into the Valley for the weekend and left in a brand new Grand Caravan from Connell Chrysler Dodge! Great group of people to deal with. Steve was Awesome! No nonsense and right to the point. The way it should be. 5 Stars! No questions. Thanks again to the team.
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December 2019 by B Sarty
Great friendly staff. Made our buying a new Ram 1500 a great experience. They listen to what we wanted in a pickup and did a amazing job. Thanks
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December 2019 by Travis Lohnes
Everyone very friendly to deal with and simply great talk to. Enjoyed my shopping experience and look forward to dealing with Connell Chrysler in the future.
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December 2019 by Colby Pett
Excellent service from the moment I walked in the door. Their adaptability to get the vehicle I wanted to test drive ready to go when they had an issue with it, was very efficient.
