Central Nova Subaru is a dealership that consistently provides excellent customer service and a welcoming atmosphere. Many customers have praised their experiences with sales representatives like Jamie Kerr and Jason Stewart, noting their attentiveness, friendliness, and extensive knowledge of Subaru vehicles. Jamie, in particular, has gone above and beyond, even coming in on his day off to ensure a smooth purchase experience for a customer. Jason has also been highlighted for his thorough explanations of vehicle features, making the buying process enjoyable and straightforward. In addition to the sales team, the service department has received high marks for their exceptional support. Customers appreciate the professionalism and helpfulness of team members like Garrett, who have made a significant impact on their experiences. Overall, Central Nova Subaru has earned a strong reputation for quality service and customer care, leading many to recommend it to anyone looking to purchase a new or pre-owned Subaru. With a focus on building relationships and understanding customer needs, this dealership stands out in the community for its commitment to satisfaction and support after the sale.
This review is purely for the service department; they are awesome! I will keep going here Strictly because Garrett works here, he's an absolute Gem!
May 2025
We just bought a Subaru Crosstrek at Central Nova. Jason was so thorough as he walked us through the car's features. He explained everything very well and had answers to our many questions. He was a real pleasure to work with. Would highly recommend him!
February 2025
Had a clutch replacement done in my '14 Crosstrek and was more than happy with the service department for the timely and efficient manner in which the repair was completed. Garrett was awesome to deal with, very professional, and easy to talk to. Thanks Subaru Service team!