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February 2024 by Parteek Gill
I was everday customer of rice bowl but I don’t think they take care of their online orders rice was uncooked some veggies were missing never gonna order
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January 2024 by aaron hayden
Food was garbage, stuff was rude, will never go
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January 2024 by Colby Henderson
My wife and I stopped in here the other day for a few sandwiches for the road trip. We both got food poisoning. We both ate ham, mozzarella, lettuce, and onion - No other toppings were identical for both of our sandwiches. Recommend steering clear of this location, contaminated food.
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November 2023 by daniel richards
Worst subway I've ever been to. My wife and I shared a footlong and they charged us for 2 six inches because they were "separate" subs. Ridiculous!!! Very little selection of subs. They didn't have the first 2 types we tried ordering. Drinks selections are water and pop. Do not recommend this place, will not be back to this location. Oh and bathrooms are disgusting as well. Avoid both locations in new Glasgow, they are under the same ownership and are one in the same. I've never seen the likes.
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November 2023 by Gary Cunningham
A lukewarm, soupy mess of DAYS old veggies and questionable "meat like" products.Staff attempted to over charge me for a "Steak and Bacon" when I ordered a "Teriyaki Crunch" simple mistake I guess...names are practically identical and chicken and beef is near impossible to tell apart.Salad line was warm and wilted, prepped and refrigerated days before. The chicken had a very odd texture and when I squeezed it water poured out??? Yer pretty much asking for food poisoning by eating here. No restuarant this broke is following safety rules.And grand total for the scraps of food I recieved...$15.30, I could have bought an entire cooked chicken for that.Used to be ok a few years ago before they decided that Canadians were to expensive.
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July 2023 by matthew lynds
I have had two experiences at this location (677 East River Road) that I cannot fathom how its still open with bad service or not with employees with better practices'.I went there in the last 3 months ordered a grilled chicken salad and a sub for another person. I asked for double meat on mine then they charged me for both! I had my receipt in hand, thank goodness, was able to get a refund and notified the manager/owner through subway surveys and emails. I have not heard anything since.I was there on July 1st, 2023 got a sub and salad and everything looked fine until I got home. Less veggies than what I expected, especially asking for more of lettuce and spinach. I found what was the real shop stopper: a green soup spoon NOT in a plastic wrapper, basically man handled by who knows how many other people (even with gloves on from food prep). I am no expert but isn't that a food or health violation/concern?I tried giving this location another chance, even though the owner ignored me but I feel its time to let this location sink.It baffles me that the Subway location on the corner of Lawrence Blvd. and MacGregor Ave. is owned/run by the same person! I rather drive 5 to 10 minutes further away to get great service than something close and risk not feeling valued as a customer or at least not get sick from being there.
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June 2023 by dave hadlry
I had a terrible experiance at subway east river road new glasgow ordered a 12 inch chicken sub started to eat it one bite in my stomache started burning they filled it withhallopeena peppers I have acid reflux started throwing up took it back and they said they could not refund me tks jeff burrows they could only give me another sub I lost my appetite by this time but had no choice but to get another sub no refunds this is rediculous what a way to appreciate your customers I'm done with subway see you jeff
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June 2023 by Jacques Denomme
Great "new" sub . The staff is so friendly ?
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May 2023 by Karen Cass
Great service and food
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January 2023 by sherry morrison
I went to order today. Wasn't sure how to use the board. I rang the bell for assistance. A man answered. I explained to him that I wasn't sure how to use the screen. He said it was semple. Hung up on me. So I tried again. He still wouldn't help. I will never go there again. He didn't even try to help. Thanks alot.
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January 2023 by Felicia D
Prices have gone up. The rice bowls are delicious but it's like $18 when you get it. Almost doesn't seem worth it. They made great sandwiches, they're always accurate!
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November 2022 by Riley White
Just about what you'd expect when getting subway. Sometimes it slaps, sometimes it's subway.
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November 2022 by Darlene Dunn
Awesome food..awesome customer service
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October 2022 by Msjeepy1993
Ordered 2 subs this evening. Both were not made correctly. Missing vegetables, veggies added that weren't requested, paid for extra chicken wasn't on it.....very disappointed in a $35.xx meal to drive home 40 minutes one way to discover this. I called to ask them to replace it over 1 hour ago when I go to town again and was told a manager would call me right back.....still waiting.
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October 2022 by A Johnson
It's Subway. Every one of them is supposed to be the same as that's what keeps the consumer coming back.It was exactly as expected. ?
