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September 2023 by Bill Vyse
When my our vehicle was in a minor fender bender, the staff here kept us completely up to date on the progress. When we had a concern or question they were quick to respond and help us in any way.Services: Tires
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January 2023 by Amy Schofield
The staff was amazing helping me deal with damage from an accident. Great communication, kept me updated on part delays and assisted with my car rental! The work they completed was flawless, highly recommend!Service: Body & Trim
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January 2023 by chris spurr
Great work, completed over the holidays. I was very impressed with everyone at the shop!
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July 2022 by Slader G
Had some rust spots on my Jeep wrangler repaired and painted. Looked great at first but less than a year later, it looks worse than before. Still waiting for a reply..... this place used to be great, not sure what happened. Edit: CARSTAR, I'm not refering to the door hinges, they look fine!
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May 2022 by Rob Me
Had an accident, was hit twice, insurance sent me here. I’ll just list top 4 issues I had:- Trunk was smashed in and didn’t open right, when I picked it up it was still stuck in and they had to take it back and just bent something to fix it, which feels like a shortcut.- The emblem in the front was cracked and the new one they installed broke and they just left it, had to come back to get a new one put on (which they did).- When I drive over 90 now my entire car shakes and vibrates, and any tight turns my car makes a weird this ‘thud’ noise.- I moved my back seat down and all these broken pieces of plastic felt down that weren’t fixed.It just feels like they didn’t do their best work and some things were rushed or missed entirely.Service: Body & Trim
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November 2021 by Dwayne Jones
We had an accident damage repaired here fall 2020.They said they look after their work.Workmanship or poor parts resulted in huge gaps and generally poor fit n finish.Took three reviews to accept, still not great but is what it is.Early in 2021, our windshield washer stopped working.We called, they were far from interested in taking a look at this.Most likely due to the extra work to get close to our satisfaction.So I am here to say, NO they do not look after their work.I guess if they had done it right the first time.....
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November 2021 by Shannon Fougere
My windshield had a crack. It was filled quickly and they were very professional. Highly recommend this location. Blair was amazing.
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November 2021 by Eric Spooner
Got my hood paint matched here, turned out absolutely perfect and for a very fair price. Great people to deal with!
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April 2021 by John Nicholls
These guys are fantastic... between workmanship and customer service. I’m 100% happy with my experience with this company
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November 2020 by Julie Jaillet
Reception - abrupt, unapproachable and not particularly friendlyWorkmanship, first attempt - Car Star had my vehicle for 5 days. I picked it up and certainly did not get the “final inspection and attention to detail” they advertise. The job was terrible and painfully obvious to anyone that this was a poor quality job. My mechanic who does not do body work said he could have done a better job. They certainly agreed to fix it, but didn’t seem to really be apologetic or understanding of the inconvenience this caused to me. It would be fixed, but on their terms... they were not able to get me back in for a couple weeks.The second attempt - They had my car another 2 1/2 days. The job and final inspection went as it should have the first time. They agreed the car should never have been given back to me the way it was the first time, but still no real acknowledgement of the inconvenience to me.I will never bring my car here again and can’t believe this is one of the insurance company’s preferred choices.
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November 2020 by Ted Schellenberg
I came in with a dent in my vehicle's bumper and was out in no time. Very friendly people, very professional service. Highly recommend them.
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November 2020 by Richard Paisley
We had our windshield replaced. Friendly knowledgeable staff, great service. Finished as promised and best price to boot, I highly recommend this establishment.
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November 2020 by Michael Gabriel
Great people and excellent service! Marv, Karen, and the rest of the team provide courteous, friendly, wanted very professionally service.
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December 2019 by LeaAnn Piehl
This shop does terrible work, doesn’t have a licensed mechanic on staff to inspect their vehicles before they are released and therefore released my car when it was unfit to be on the road leaving me susceptible to potential hazards! The owner is rude and unwilling to fix my car properly, I know of several others who have had work done there and it’s the same story! They are recommending by the insurance company as a preferred shop and need to be responsible for their work! I would let this place repair my wheel barrow and trust that they do it correctly. They signed off and released my car after it had a collision with a deer they said that they did a four wheel alignment and didn’t do it they said that they align the headlights and didn’t do it I couldn’t drive my car for 2 1/2 weeks in the dark because of this the front of the car was bent because of the impact from the deer and they didn’t straighten it and tried to put parts on something that was crooked and then released it saying that it was safe? One report that I have says that they checked all the fluids before the car was released the radiator and engine didn’t have any fluids. Don’t take your car to this place if you value quality workmanship because you won’t find it at Car star! Why insurance companies used this as a preferred shop is beyond my level of comprehension because clearly they don’t know what they’re doing or they don’t care what they’re doing and they have no interest in making the situation right. I’m not the only one that this has happened to! How can you not employ a mechanic and have a body man sign off on a vehicle saying it is fit to be in the road and not licensed to have the knowledge to do something that involves the safety of people’s lives? The owner Robin Harris isn’t user friendly, I hope no one else has an experience like I have had ?
