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September 2025 by Saint jamesdavid
I am that I AM UNTO CRIST JESUS
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April 2025 by Nideous Sol
With the rude bank teller I interacted with I am a little bit more in favour for tellerless banking. No need to be that rude in a professional setting.
2 stars for the bank machine working.
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January 2025 by Leslie Dobson
Ok but hate being asked personal questions. Online help is useless.
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September 2024 by Marie Pineo-Macdonald
Always good service when I have dealt with the staff
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July 2023 by Andrew S. Marshall
Probate application fees for my deceased motther Won't let me have fees Advisor not sure what to do My mother's money All they had to do was was to release it in a bank draft Had already the information from the lawyers etc and couldn't get the draft Had another problem earlier this year when I was Power of Attorney After all its my mother's money
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May 2023 by Felix T
The bank has a lot of staff but very few who can serve customers. When I arrived at 10am, I was the only customer, but I had to wait for 10 minutes to be served, and the bank staff who served me were very rude, without any patience. If you don't have to come to this bank for business, I will definitely not come back.
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February 2023 by Chantal Priddle
Only one teller at a busy time of the day. Great customer service but need more tellers to look after deposits when you have to go to into the bank for deposits
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February 2023 by B Ricardo
Always a problem withdrawing US cash and extensive wait times. Not ideal...
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February 2023 by Mahath Melvin
RBC New Minas- The worst experience I had with RBC. I don’t want to put the staff name, but she was rude and very discriminative. Because of one staff I have changed my signature account to a basic bank account. Clearly proven that they will only deal nicely if your bank balance is big.All started with a small request on increase in daily interac amount limit. Straight up No’s to my face without giving any options or asking what is my exact need. Embarrassed me I front of staffs and other customers. They don’t want to listen to what customer has to say or not ready to build a relationship with clients. The Bank needs a total rework on customer service.Only thing working was the ATM machine.Now planning to close my business account with them.Thanks to RBC NewMinas Branch.
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February 2023 by Ram Kumar
Poor customer service & worst experience
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February 2022 by harish kumar
The staff is fantastic