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November 2023 by Tom
If I could rate 0 stars I would. Garbage delivery service. I dread seeing UPS as the service for my packages. For example, today I was expecting a delivery all day. Noticed the driver coming up to my window with the SLIP not even the package. No knock on the door, I quickly made it to the door to find him already gone. I put my shoes on and chase out the door behind him just to have him look at me right in the eye before taking off in his truck. Ridiculous, now I have to wait until Monday to get my package. This isn't the first time this has happened. In fact, it's consistent.AVOID AT ALL COSTS!
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September 2023 by Lucas Richards
I loved working at this place unfortunately I was let go with no notice a week 2 days in . Oh well it’s a reflection on him not me if he’s to lazy to train his employees that’s his issue . His loss . The worst franchisee ever!No matter where you work even if you know everything your gonna have to learn “their way of doing things”
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March 2023 by Steven Carroll
Very good service , very helpful and friendly
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February 2023 by keefe reeves
Closed due to the weather despite roads are clear and the sun is so bad I need my shades, needed my package today, couldn’t get it, that’s the reason I go to this place is so my package doesn’t get locked away like in Canada post, due to the weather. I’ll take my corporate box and go elsewhere to a place that doesn’t close due to there being snow on the side of the roads.
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September 2022 by first last
Awesome. Staff was super helpful getting me what I needed and getting me through my technical issues. Will be back later to get some super slick looking business cards, keep an eye out for them.
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August 2022 by Caleb Belrose
Cashier isn't knowledgable, so don't expect your questions to be answered. They also charge $2 for them to print out their own shipping labels. Except we were told $2 and were charged $2.90+tax. Don't go here, they don't want your business.
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May 2022 by Joshua Eaton
Switched from Canada Post to the UPS Store in the middle of last year and I have no intention of ever looking back. The quality of service as well as the politeness of the staff is miles above Canada Post. I mean yes, there's a lot of Canada Post employees that always treated me very well. Unfortunately a number of them have either retired or are retiring and The Replacements just aren't the same. They don't offer the same care or friendliness in customer service.When packages arrive at my box, UPS Store will send me an email. When I come in, they greet me by my name. I have had nothing but excellent customer service since I switchedEdit: it's been nearly a year since I switched over from using Canada Post to The UPS Store and Service is great.
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April 2022 by drone hound
Friendly staff and competitive pricing!
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March 2022 by Sean Nykolyshyn
Great company to deal with and very friendly staff. They remember our names every time we pick up the mail or a parcel.Stacey & Sean
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April 2021 by Ryan Heikoop
Friendly and helpful!
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April 2021 by Vaisakh Suresh
Great Service
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March 2021 by Sherry Swanburg
It is evident that Greg values his customers. Greg is always willing to go the extra mile and I for one, am grateful that he has stayed on the "front line" during this time. Greg has been a "lifeline" in getting what we need during this Pandemic!
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July 2020 by George Simons
We often uses local print companies for the printing and delivery of business proposals. Recently I worked with Greg at the UPS Store in New Minas. He was EXCELLENT. Very professional and through. Printing, binding and delivering to specific instructions. I would not hesitate to use this location
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July 2019 by Karley Regan
Awesome service, always friendly! Would highly recommend to anyone. Thanks!
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July 2019 by Edible Art Cafe
We've been using UPS as our official business and personal mailing address for over 5 years now. Whether you travel a lot, or live in a rural area with no mailbox, having a UPS box as your legal mailing address is vastly superior to having a PO box. Greg has been wonderful over the years, and having move about seven times when first arriving in Canada, it has been wonderful to have a static mailing address the whole time. Packaging, printing, and laminating have also been very helpful over the years. Thanks Greg!
