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March 2024 by Anne Marie Olsen
I moved to New Minas 7 yrs ago and was happy to see there was a Tim's nearbyAfter many attempts of getting a meal and most were wrong l stopped going to this locationI have ordered from Wolfville, Kentville Windsor, Halifax and not one time was there a problem.I recently began going to New Minas again to the drive through for lunch etc but nothing has changed,I have the same sandwich each time, a ham and cheddar, no lettuce, not toasted.Does this sound like a complicated order?A couple of hours ago l went to the drive through, ordered the sandwichWhen l got home the bread was toasted so much it was burned.There was pieces of tomato and no mayonnaiseI couldn't eat it!I don't know what can be changed but when I take it out of the bag it falls apart, probably because there is no mayonnaise, maybe, but any other location it's not a problemThat's twice this week alone.You probably will say l should have gotten a receipt but who thinks to for a 7 dollar sandwich?I could go on but hopefully you will look into this location.ThanksAM MacDonald
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March 2024 by Marilyn Baltzer
Was rather cold
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March 2024 by Graeme Gg
Slow slow long line
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February 2024 by Tyler Salsman
Took them two tries and they still didn't make the tea correctly.Has gone downhill in the last little
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February 2024 by Vinnie Tavares
Stopped bu to get some tea and food.....THEY DO NOT HAVE ANY FOOD AVAILABLE AFTER 9PM!!!!
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February 2024 by Jonah McMullen
One till only constantly. Even when there are lines of 15 plus people. Kinda hard to be a Canadian staple when you might as well go to a dine in restaurant for all the wait time.
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February 2024 by Meghan J. Purdy
Well most of the employees are good. Although there is atleast 1 girl with a constant scowl and who acts like she thinks she is better than anyone else. I saw her turn down a sweet eldery man who just wanted a hot choc to warm him on a cold night. He was 5 cents short and she told him he had to leave. I saw the whole exchange and stepped in to buy his hot chocolate plus my 30$ order. This girl tried to tell me I couldnt buy his hot chocolate. She was verrry rude, entitled, heartless and a real KAREN. I wouldnt complain for one incident but she has been rude to me ever since. I expect better from the Kentville Tim Hortons!!!!! Waaaay better.
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February 2024 by Christopher Martin
Great service. Friendly staff. Always Fresh
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January 2024 by TheDuck
Food was great but the food took
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January 2024 by 5TAR 5HOPPING
I tried ordering an xl French vanilla and the girl cut me off and said “large French vanilla pull up” before I had even finished speaking and finish my order then took the other cars order so I had to wait there then she said “hello what do you want?” I then said my order and I pulled up and they said here’s large French vanilla and I said no I ordered the other order. And that they had cut me off mid sentence and skipped me and they then told me at the window they didn’t have a honey curler so they gave me a Boston cream in a disrespectful manner. Not sure what the employment is like there but they hired a lot of people who seemed to be lost.
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January 2024 by Snicklefritz
Not open for indoor seating. Drive thru only, and 2 out of 10 times ,wrong order. I understand the 2 Tim's franchises have been sold. Since the new owners, there has been unrest. Many have quit.I hope the franchisee pays their employees well, and makes them happy.
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January 2024 by Jake Lonar
Mixed up my mobile order AGAIN. Not the first time, this happens constantly.
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November 2023 by Aslam
Thats how much i got when i ask for less ice in coffee ???. I don’t know whats wrong with fast food chains here in valley, they never care about your instructions.
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November 2023 by Xena Buffy
Please stay away from this business! The manager and assistant manager does not know how to run a business! I have heard a lot of bad things on how they get rid of their employees that do their jobs well and are very good with customer service! And they keep the employees that do none thing and have a very bad attitude towards the customer! And finally they treat some of their employees like they are trash and they also say that their employees are ripping them off which I have heard from a lot of customers! So Please Stay Away From This Business!
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November 2023 by Rowan Winter
Yummy food. A lot of the international staff could work on getting orders right, but are quick to fix
