“Customer service is pretty good, It's a small hardware store so it's a little cramped in some areas of the store. I find it more expensive than other places for most things but you can find things here that are hard to find elsewhere. Getting in and out of the parking lot can be challenging most times.”
“I went to Kent today trying to buy an accessory for the siding for my home. Nobody could really figure out where the stuff was and what the stuff was, however that one tall guy with the turban in the warehouse was really helpful and knowledgeable about the stuff. I am very happy with the customer service I got.”
“Lots of stock to choose from. Sometimes the employees can be hard to find for help to look for something. Products usually hold up well. Employees are helpful when found lol. Appliances have to be shipped in and most are not that reliable specifically General electric and their by companies(armana, moffatt). Very cheaply made and most times dont last 3 years befote needing parts, specifically their washers. Boards, lid locks, front load seals, belts, water level sensors, load sensors. Anything else but appliances i will buy there.”
“Great store to shop. Staff Andrew is extremely knowledgeable and friendly. They are well stocked with everything. Owner Aaron is helpful and approachable. Bill, Travis, Keegan helpful and friendly in the yard with loading. Highly recommend this store”