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December 2023 by sam and alex Hardy
Excellent staff and service. They've gone out of their way to help any way they can. The Shelburne branch has been amazing!
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October 2023 by Chad Helder
Very friendly and wonderful staff. They will take very good care of you.
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November 2021 by Bobby Brown
I have tried to cash multiple checks now on different days and they were closed on all those days! How am I expected to pay Bill's when the bank is not open to put money in! The staff are rude. And if you call the call center its useless and u might as well hang up cause I called them about my check and not to hold it cause I've gotten multiple check cashed there before and apparently they cant do it. Bad company, definitely will be switching cause I'm tired of dealing with these kinds of things every week when I get paid!
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November 2020 by George Handel
Absolutely HORRIBLE service!No way to speak with a local representative (Shelburne, NS.)!Every call is routed through a nationwide call center.It appears that they may have lost an over $350,000 deposit of mine, and I cannot talk with anyone who knows anything.I am VERY UPSET !!!
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November 2020 by Cory Nickerson
One of their employees shared my private financial business with others and I haven't set foot in there since.
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November 2020 by Doug Hubley
Impossible to get through to somebody at the branch just get re routed to national call center witch is borderline useless
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November 2019 by Allan Nelson
When calling the branch and you don't have an extension for a particular person, you are put on hold to wait for a national representative
