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February 2025 by Glenn MacDonald
just moved home and was looking up the number online these guys took care of my taxi and personal cars for years bottom line is there honest and do great work not to mention Charles has a great sense of humor
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November 2024 by Miss Macs Boxers
Please provide an email of service manager so I and others can provide a detailed copy of the required oil change from the journeyman mechanic two days later. He did not get an oil change. He went for a
estimate, not a repair, so it would be expected you give him the best price, should you not give your best price as a policy.
Will be seeking a reverse payment for the costly mistake.
MY son went in to get an estimate for exhaust work and an oil change. Charged $110 for a 2008 Saturn. When getting a 2nd opinion from a friend to determine the worth of the repair he informed me that he had to do an oil change because it was dry to the 2nd notch. So an 18 year old student is out 110 for nothing .
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October 2024 by Dallas Slade
very very very nice people. Thank you so so much for today you don’t even understand.
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September 2024 by Arthur Le Lievre
Took my vehicle to repair a thermostat, cost over $400.00 now tge Guage doesn't work and the Fan stays on for about 5 minutes after the vehicle is shut off. 1st and last time giving this company my business ??
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June 2024 by Gulzaar Randhawa
Charles and Eddie are good people. They have my business for life!
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June 2024 by Jaydeep K R
Very unprofessional service.
While repairing front rotor they damaged abs sensor, they returned the car with abs light on and charged again to replace sensor. After fixing abs sensor the caliper gone.
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May 2024 by Cherie MacCuish-Fong
So disappointed with the experience picking up my Dads car the owner had no idea what was going on which I would of been okay with that or waiting but his rudeness and unprofessionalism was something I never seen ever anywhere ?
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March 2024 by Inderjit Singh
Did not have good experience, old man don’t give sufficient attention while customer telling car’s problem and bit rude ??
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February 2024 by Tanzim Ahmed
Good place
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February 2024 by Evan LeBlanc
These guys have saved me more than a few times! Highly recommend. Great service. They're honest and knowledgeable. Thank you everyone at Ideal.
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January 2024 by Amanda Mackenzie
All I can say is WOW. What a scam this place is, charging you for things that aren’t needed without telling you, and then being very disrespectful about it. What kind of place is this !? Should be reported !!
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January 2024 by Kyle King
My mother in law recently took her car in for an 80,000 km service and they instead charged her for an oil change that was just done at the same place last month. Charged $108 for an oil change that was not asked for and then proceeded to tell me on the phone that it’s what he had wrote down. Instead of admitting he misheard her on the phone, he insisted he was correct and refused to give a refund. As far as I know this type of work is illegal and I don’t recommend this place one bit.I offered to take a credit on the next thing we get done on the car but he just would not compromise. He ended up hanging up on me. Very rude old man.
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December 2023 by Christo Mathew
Very disappointed i took in my car with a problem of vibration on breaking they changed all the tie rod ends and make me to pay 700 first after that still there was same vibration and i bring it again and i told them it is because of the breaks and tell them to check break and they told it is control arm and changed it without asking me to change and make me to pay 200 $ again for nothing still had the same vibration and they told may be the tire is out of balance they told me to bring it again i never took my car over here again very bad non experience guys working there after i lost 900 $ still there was a vibration and i took it to another repair shop and it was the worn break rotor they changed it and now there is no vibration
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December 2023 by John Mazalin
I have to say this about ideal car care the service is amazing and Charles and Eddie always make the time to get the car in and worked on . The techs are very knowledgeable and they are always pleasant to deal with . Pricing is always more then fair . If I could give the place 10 stars I would . Thanks you guys for all your help each time I come in to get work done on my cars . Soooo much appreciated!
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July 2023 by Ev Halo
Newest shop in town with highly skilled knowledgible mechanics that can tow your vehicle to shop as well as repair it at sydney's fairest prices that nobody will beat ...hands down!!!
