Money Mart is a friendly and helpful business known for its good customer service. Customers appreciate the staff, especially Karen, who was described as a delight, and Ishika, who is helpful and friendly during cheque cashing. The staff are quick and efficient, even when there are others waiting. Longtime customers have had positive experiences with helpful employees like Brittany, who is well-regarded. The business is considered a good alternative to banks, which may have stricter policies, as seen in a case where a cheque was not cashed at a bank but was accepted at Money Mart. Overall, the staff provide a friendly and supportive environment for customers.