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“While I initially had a bad costumer service experience, Briana contacted me and handled the matter respectfully and professionally. They apologized and addressed my concerns directly. I appreciate their effort and their willingness to improve the customer experience. Updating my rating based on their follow-up.”
“First pharmacy of you since leaving the Lacewood pharmacy the convenience is so much better. When you show up, they actually have your prescription ready and the number of tablets in the bottle that should be there. The staff are very courteous and nice and provide a wonderful environment. I recommend everybody go here.”
“An excellent local pharmacy with a wonderful team. The staff are super welcoming and helpful when it comes to health needs and prescriptions, and their clinic is great for small ailment treatment. They provide a sense of community to the surrounding neighborhoods and always offer top-tier service.”
“Recently switched to this pharmacy, and they have been nothing but amazing all around. From prescriptions to shots to getting information over the phone, you will not find better care and service! I highly recommend this pharmacy.”
“Pharmasave North End has been my pharmacist now 6 years. I have received my flu shots and COVID shots by their team.Erica has been a great source of knowledge. She is very informed and up to date on medications and the way they interact with each other. She is easy to approach and ask questions.”
“Today I had the pleasure of meeting Trey, a pharmacist who truly went above and beyond in helping me! I had come in after being without my prescription for a week, and in a rush. And although she didn’t have the right prescription in stock, Trey immediately arranged for the other pharmacy on Quinpool to have it ready (which is also an amazing pharmacy btw!). She even went so far as to CLOSE up her shop temporarily and gave me a RIDE to the other pharmacy, knowing I was in between classes and short on time. Despite being super busy and working all alone, Trey’s kindness and eagerness was truly appreciated! This was easily one of the most genuine and compassionate interactions I’ve ever had with another person and especially with a healthcare professional. I also have friends who have only amazing things to say about her and this pharmacy. Thank you so much, Trey! I highly recommend her, this pharmacy, and the one on Quinpool to anyone needing pharmacy services!”
“I switched to this pharmacy because of the student VIP program and I’m so glad I did. I’ve never had a better experience with a pharmacy, the second they get a script from my doctor they call me and let me know when it can be filled if I want it. When I have notes on files to check in on certain things they are on the ball. All the staff there are wonderful, I have for sure found my forever pharmacy. ❤️”
“The Pharmacy does a fantastic job keeping up with my medication orders and changes. They also take the time to explain when I get new medications and answer any questions that I have. The staff are also friendly and knowledgeable.”
“They seem to have pretty good staff in the cosmetic section. And a pharmacist is a pharmacist. You ask them questions and they can answer you technical. It's all good”
“We always receive great service here with a very personalized approach. It’s very convenient to have a drug store in our subdivision, we try to support Diane and her team whenever we can!”
“Jamie, the Pharmacist here, was extremely pleasant and great to deal with! I came for my yearly flu shot and such, and never even knew about the place, and it makes me wonder why I never found this little gem before! I highly recommend coming here for services if you are close by as opposed to the other conglomerates down (and up?) the road for personalized service where your pharmacy team will know your name.”
“I recently switched to this pharmacy after a few terrible experiences with shoppers in lower Sackville. The team at this Pharmasave is top notch and very knowledgeable, professional and has amazing customer service. I highly recommend this pharmacy.”
“The pharmacy team is fantastic. I'm always met with great service. Medication is always done in a timely manner. Phamasists never make you feel rushed even though they are busy. Our family always walks away with good things to say.”
“As a regular Med Shoppe customer, it is sometimes easy to overlook what is their secret strength, and what is so special about the Sackville branch. As the Lead Pharmacist, Bridgit has both the knowledge and resources to apply her instinct for customer service to find solutions to unique drug issues. She recently found us a DM Cough Gel cap without decongestant that allowed my partner to sleep through the night without upsetting her stomach. Bridgit is the very model of who you want behind the counter when you're in need. Thanks to all the team in Sackville...”
“This store usually has everything that I need. If a sale item is sold out, it is usually replenished quickly. I find that this store is very clean and well laid out. The prices are decent in today's economy. The staff are phenomenal. They are very friendly and willing to help. Some of my favorites are Nadine, Jonathan, Kim and Colby. This is my main go to store. Thank you for being in our community.”
“I have used this pharmacy for over 15 years. They are always helpful and go above a beyond. First Patty, then Greg. The pharmacists are great. All the staff are kind and compassionate.”
“When I moved out to Beaver Bank I was horribly upset that I had to leave my pharmacy. To the point that I'd drive to the North End of Halifax to pick up my prescriptions. Upon the recommendation of my pharmacist (in Halifax) I switched my prescriptions to the Cobequid PharmaChoice and I'm SO happy with them. Quick turn around, friendly service and I don't feel like a number.”
“I was in the other day and got incredible service from a young girl named Alyssa at the cosmetics counter. She was super friendly, and knew exactly what I needed and where I could find it. I appreciate her and want to let the store know what a gem they have in her!! Thanks again to Alyssa for a great experience!!!”
“Just visited for a prescription pick up and had a question about other medication and both the pharmacist and staff were so kind and sweet to take extra time to explain and troubleshoot with me. Their having taken a few extra minutes to help me really meant a lot and I do not take it for granted.”
“Very nice people but could possibly be the slowest moving pharmacy line in Canada, just make sure you don’t go if you’re in a rush. Besides that it’s great”
“the best team of staff i have ever met. that is why my profile is here. The downside is that i have to cheat on them sometimes when it is urgent and on weekends i need new medications. but this does not depend on the staff, which I adore”
“Craig and his team are amazing, in these days where good customer service is on the decline they often go above and beyond to help their customers, truly grateful for them”
“Switched 6 months ago from Shoppers on Lacewood after they had continuously given me other people's medications / given me the incorrect amounts of medications at almost every visit, Costco has been great, much faster, lower prices and people have been very friendly and helpful.”
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“Pharmacy part , is poorly run , n always waiting on prescriptions which they know we need monthly n there staff can be very rude . Store part is good n good customer service.”