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January 2024 by Jeff Totten
As always, friendly, knowledgeable staff.
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January 2024 by Cori Dietz
Just really bad customer service.We came in and had 2 cans of paint mixed on 1/19. They mistakenly mixed the right color, but the wrong kind of paint but we didn't notice immediately as we weren't starting our project right away. We brought it back on 1/21.When it was brought to their attention, they declined to do the exchange. We showed them the sticker that indicated the type of paint we had requested on the can that did not match. The manager on duty, Cindy (who was also present while the paint was originally being mixed) was incredibly rude, blamed us for not checking, and generally gave us a really hard time. I'm only giving 2 stars because they did end up exchanging it in the end.It was honestly just a really poor show of customer service. If it's your error, just fix it. In a multimillion dollar business, you can afford to write off a single can of paint due to your own error. Certainly not the first time we've had a poor experience at this location, but it will be the last as we won't be returning.
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January 2024 by randy saltzman
Everything is great. But the floor workers like to hide ?
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January 2024 by Sandy H. Alexander Rudolph
It a Canadian tire store. What do you want.
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January 2024 by Steven Martin
Run from this garage they will try to over charge you
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December 2023 by William H Gould
Good variety
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December 2023 by Karl Kalbak
My most favorite go to stop
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December 2023 by jerry hadley
Was able to find all that I needed
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December 2023 by Kansas Daniel
Dear Manager and Staff of Canadian Tire in Truro, Nova Scotia,I wanted to extend my deepest gratitude to each of you for the incredible kindness and honesty you displayed in returning my lost wallet. Your integrity and dedication to helping me recover it were truly exceptional and heartwarming.The care and effort you put into ensuring the safe return of my belongings exemplify the outstanding service Canadian Tire provides to its customers. Your actions have restored my faith in the kindness of strangers and reaffirmed my trust in the community.Your commitment to going above and beyond for someone you didn’t even know is a testament to the values you uphold at Canadian Tire. I am immensely grateful to have encountered such wonderful individuals like yourselves.Thank you once again for your honesty, prompt action, and genuine care. Your exceptional service and kindness will forever be remembered and appreciated.With heartfelt thanks,Kansas
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December 2023 by Tony Yu
I did regular vehicle maintenance here yesterday and now I'm having alignment issues with my car. My steering wheel is completely off centered if I want to drive straight! it's so dangerous driving on the highway under this kind of condition. Clearly they didn't do tire rotation properly. Will bring my car back in and have a discussion with them this afternoon.
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November 2023 by Tracey Gower
Took my car in for oil change and to put my winter tires on. My winters were already on rims. My car was serviced for 25 min. My bill was $270.00. I looked over the bill at home and called to question it. I was overcharged by 100.00. No one picked up on this when i made payment. I had to drive back to get refund and was not appologized to or compensated for the hour of driving. Later that aftermoon my daughter in law had same service. She came home without the summer tires. They told her they were no good and kept them. Those tires were bought brand new this summer by my husband. Again she had to go back and tell them to give tires back. No appology or compensation for gas. I was appalled by this lack of competency and professionalism.
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November 2023 by Dave Mason
Ok Folks here we goBrought my Vehicle in for a inspection and an oil change, was told after all was done that I should get a undercoating done as the Weather in Nova Scotia is quite different from we're we came from. I said ok lets do it then, Had it booked and was told it would take several hours before the vehicle was ready, so I said Ok and really just walked around, came by to check in after an Hour and person behind counter says Oh your Vehicle is all done and ready, I was surprised I was only gone for an Hour, Paid bill took home next day we started to hear a faint noise which appeared to be coming from right brake area, kept an eye on it until now when I apply my brakes I get a loud noise coming from them.Now have to bring my Vehicle in to get brakes checked and how much do you wanna bet that I'm told rotors need to be turned or some expensive Break Job.( How do you properly cover up all touchy components underneath the Vehicle Do the Job and take everything back off apply break cleaner to make sure nothing got on them in just over an Hour) If I get a major Bill because of someones incompetence I Will make it Very Public, I do not Exspect this kind of work from Canadian Tire and when my Breaks get checked I WILL NOT BE RETURNING MY BUSINESS.OH yes you may want to help the old guy behind the desk or replace him he's just Damb Miserably.
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October 2023 by Lorraine Crossley
Bought a wood stove ten days ago...arm inside broke..misplaced my receipt..and Customer service was great and understanding..very nice
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October 2023 by Eva Frendo Cumbo
It's a so so place they forever understaffed so you better know what you need as you kinda going to be on your own finding info about products and do forget curbside pick up
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October 2023 by Mikael
Store staff not very helpful. I felt like they were doing me a favor to go check an item. When I approached MOD they also seemed indifferent. I realize people are on edge due to the economy but they should realize customers are keeping them in a job.If indifference starts at the top no wonder the customer service is lacking in this store.
