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September 2024 by Jan Parker
I want to thank Donald and staff for being so helpful with our computer/scanner issues of late. I called, left a voicemail, Donald called back promptly, the computer and scanner were dropped off to him later that day and he promptly had them repaired and ready for pickup the next morning. Also, I feel it is very important to support a local business.
Thanks Donald
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September 2024 by Booklet
Got my Laptop in, the folks were nice but the place was a disaster, told me roughly 2/3 weeks and I would be updated on what is happened as they do it not only has it been longer than the expected time, none of the updates were done I had to call them questioning about what is happening, then I would be told that days ago they did a test. After all that waiting ordered the part without me knowing or when it would arrive then in fact ordered the wrong part of my “specialty laptops part” when I google it myself I find it easily and not only that but half the cost they wanted it for (keep in mind I have a fairly common laptop for gaming just the cord is brand specific) but even after all of that they were nice enough to wave the fee which gets them that star I appreciate someone realizing when a job has been done right but when the laptop was picked up it was half out of its case not even put away right.
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December 2023 by rene gagne
Very good service.
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December 2023 by Young Ah Gil
I dropped off my external hard drive and it took a month to pick it up. I paid $161 and was so excited thinking I would be able to get the old pictures of my kids back. Nope. Nothing opened and I had to drop it off again. I waited and called the shop a week after only to find out he could not restore any of the data. When I asked about the refund on the phone, he raised the voice saying he had to "babysit" my hard drive for hours. I admit that I forgot there were 2 drives and he had to charge $70×2, but instead of explaining the situation, he tried very hard to defend himself, keep saying in his loud voice that he had to "babysit" my hard drive. I am sure he was very upset with his absurd customer.You were not babysitting my hard drive. You were doing your job. I am not trying to use your service for free, I was just upset that I had to spend $161 for NOTHING. And I know you are not responsible for my hard drive condition. But don't you open up a couple of pictures or something to find out your BABYSITTING actually worked? I am really curious if you checked the result ofter babysitting because if you did, you fail to inform the result when I paid for your job. And if you did not, I don't know if you are professional of what you do.The reason why I gave 2 star is that I don't think the owner is a bad person, but I am just totally bummed the way he dealt the situation.
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November 2023 by gagan randhawa
Excellent
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November 2023 by Brendan D'Arcy
Knowledgeable friendly and prompt
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October 2023 by DeadDrop
Don't go here.Thought all my MB pins were bent, but that's how the MB is. But these guys bent them different and told me that was the problem, just because they didn't have the right CPU to check my MB. Got a new MB and the CPU was the problem, it was dead. Don't go here, trust me. They thought they charged me for nothing, but got a bad review, lmao
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July 2023 by zyan
thank you donald for fixing my computer, you were really helpful and friendly!
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July 2023 by akio
thank you donald for fixing my computer, you were really helpful and friendly!
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June 2023 by Elizabeth Muggah
Donald was friendly and got my computer back in working order for a fair price.
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May 2023 by Bogdan Krupin
Great place if you want to buy / sell / repair old electronics. Thank you for the service!
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November 2022 by Adrian Lively
Years of great service. Gotten us out of many jams. Very grateful for their knowledge and service.
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August 2022 by Roseanne Chapman
My laptop was looked at while I waited. Quick and easy fix. Thank you!
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March 2022 by Riley Johnstone
Went to Failsafe Computers and Donald was able to help me out very quickly. He is very knowledgable, and will be able to help you out with your computer problem, I guarantee it. Highly recommended.
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March 2022 by Alexander Downey (RebugVenom)
Went to buy a sata cable and wifi usb with very affordable prices, this is my new favorite computer shop. They have nearly everything you need.
