-
December 2023 by Mojtaba R
Irresponsible people. They behave to you like they already have enough customers and who cares if you never come back again! I booked for a rust protection online and received the confirmation email. After more than one month l took my car there but they apparently could not find my name (but you could feel they have replaced a friend or an old customer with me hoping I won’t show up or will be late) and simply said: we cannot do anything, all the times are booked until the end of the next month. After I insisted on getting another appointment they suddenly found a time 10 days later! This was my first and last experience with Zack.
-
October 2023 by cody spears
Always have had great experience with this business and their staff. Darryl, Steve, Donnie , Kenzie the whole crew is excellent. Would Highly Recommend to anybody looking for a vehicle or service!!
-
September 2023 by Evan Parsons
Warning: They will scratch your car's paint.I maintain my 16-year-old Accord with great care, specifically ensuring that the paint is kept in top condition. Earlier this year, I did a paint correction and had the paint the best it could possibly look. I had the trunk lid and spoiler in flawless condition, the attached picture shows how badly they scratched the trunk lid and spoiler. Unfortunately, after Zack's Auto completed the undercoating and washed my car, I found it riddled with swirl marks. This clearly indicates the use of harsh brushes and a rushed job, which is unacceptable.Safety Hazard:To add insult to injury, my hood was left unlatched when I picked up the car. Had I not noticed this and gone onto the highway, the consequences could have been disastrous.Final Thoughts:My Accord may not be the newest car on the block, but it's what keeps me free from a car payment; so it needs to last as long as possible. Part of that longevity involves maintaining its appearance, which Zack's Auto has now compromised.In short, I will never be returning to this location for services again and would strongly caution anyone else against doing so. They give you a free oil change with a 5 star review by the way, so be VERY cautious of their 4.7/5 star rating.
-
February 2023 by Arthur Dodsworth
I booked a Krown Rust Control appointment last minute online and they were able to fill the appointment no problem. Kenzie was fantastic in helping me throughout the process. Excellent customer service all around and would recommend this place to everyone!
-
January 2023 by mike w
Brought both my wife's and my vehicle in for Crown undercoat treatment. Service was great...prompt,courteous and very thorough. Will certainly be returning in the fall?
-
December 2022 by Grant Milley
Great experience, I had them do the Krown rust protection on my truck,and was very very good service, Will recommend them!
-
October 2022 by Dan Hudgin
We had a great experience buying a used Pathfinder and Dave and Donnie were a pleasure to work with.
-
August 2022 by mike berry
well here it is , just purchased my 3rd vehicle from zacks. again an exemplary experience. donnie and travis work their magic and i drive away in my newest pickup. great service , pricing and quality. when it's time for another these guys are my go to. many thanks
-
March 2022 by Dennis Aube
Great experience dealing with Dave at Zacks auto. No pressure and went out of his to show me a car on a holiday.Thanks Dave
-
February 2022 by Samuel Nearing
if you are looking for a good used car look no further !!we stopped in yesterday to look at a rav 4 however although we didn't get the SUV we originally wanted zacks auto did everything to get us a SUV that met our needs! I can say so many good enough things about zacks auto! we got our new to us car in less the 24 hours with a look over by their mechanic before it left the lot. thanks again zacks auto!they also have the CUTEST little helper named otto I think he was the best part! such a good puppy :)
-
September 2021 by Kamie Branch
Amazing service! Travis was very kind and helpful in helping my mother find her "new to her" vehicle! Also Auto the mascot is a good reason to stop by Zack's auto sales!!
-
September 2021 by Mike Bookholt
I was in a time crunch to get a new vehicle but needed a truck. Zack's Auto Sales not only had exactly what I needed, it was at the easily the best price I've seen on all similar makes and models.The staff were incredibly accomedating and professional, ensuring everything met my needs and that I knew everything they knew about the vehicle itself. They offer an amazing warranty package that covers just about anything other than basic routine maintenance (mind you even some of that is covered). To top it all off I was able to drive away with my truck that day!As a manager in customer service myself, I appreciate the level of "white glove" service they offer. They have won me over as a customer for life and I will be making sure that anyone I know that is looking for a vehicle visits Zack's Auto Sales first.
-
November 2020 by Roseanne
We had an amazing experience at Zacks. Our salesperson Dave was very friendly and professional as well as very knowledgeable. Donnie, the finance manager, had our application approved within minutes and we drove away with our beautiful truck! We highly recommend Zacks and will be shopping with them again!
-
November 2020 by Santanna Katie
Amazing experience from start to finish. The service is wonderful, fast and friendly and the truck they sold us is beautiful. Thanks to Donnie and Steve for the best car buying experience we’ve ever had. If you’re looking to buy a vehicle, Zack’s is the only place you should go!
