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February 2024 by michael macneil
I recently had the pleasure of experiencing exceptional service at Parsons Motors when I found myself in a bit of a predicament with my car. On a busy Saturday afternoon, traveling from Halifax to Middleton for my nephew’s hockey game, my vehicle suddenly started making strange noises about 40km from Middleton, and I knew I needed immediate assistance. To my dismay, there wasn't a mechanic on duty at the time. However, before panic could fully set in, the owner, Mr. Parsons, stepped in to save the day. Despite not having a mechanic available, Mr. Parsons took it upon himself to personally assess the situation and diagnose the issue with my car. His willingness to go above and beyond for a customer truly impressed me. Not only did Mr. Parsons identify the problem swiftly, but he also rolled up his sleeves and got the car up on the hoist. Once again this is the owner of the shop who is not a mechanic. Throughout the entire process, he kept me informed, explaining, and showing me what needed to be done, and what was being removed to resolve the issue.What could have been a stressful and inconvenient situation turned into a positive experience, thanks to Mr. Parsons professionalism and commitment to customer satisfaction. His actions exemplify the integrity and reliability that I would think define Parsons Motors.Overall, my experience at Parsons Motors well exceeded any expectations I may have had. I wholeheartedly recommend this establishment to anyone in need of automotive services. Whether it's routine maintenance, unexpected repairs, or to purchase a new automobile, you can trust you are in good hands with Mr. Parsons and his team.
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January 2024 by Bob Lutz
Purchased my 1st new VW Rabbit diesel in 1980 from Aynard Parsons, several other new VW's since plus a new Class C and a new Class A motorhome. All maintenance performed by them on all the vehicles over 43 years without any issues, always fully satisfied. They're honesty, knowledge and skills keep me coming back.
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December 2023 by Jordan Lynch
Recently bought a vehicle from here. Eddie is great to deal with before and after the sale. This is a place I'll bring my vehicle to for it's next service, also!
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August 2023 by Chuck Tringle
Great service, knowledgeable and friendly staff.
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July 2023 by Buddy Clips
Parsons lemons.Don't buy anything from these scam artists. The manager is a condescending arrogant man. I've never been so ripped off in my entire life. Find somewhere else!
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July 2023 by Bridget
Would not recommend..still waiting for sunroof to be fixed after purchasing an overpriced SUV one year ago.Should have walked away right then.Said they would fix a few issuesAir conditioner not fixed...said it was but found out motor was shot.. plastic piece covered the rust on the hood Poor customer service Did not return calls.Will not send anyone to this business Lesson learned on my part!
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June 2023 by Brittany Jepp (Beautiful Imperfection)
I never write a bad review about a company but I want to share this experience as it is quite upsetting to me. I bought a used car at parsons last year. Paid cash. I was told a 2 year MVI would be done. After test driving the car, I asked for two things to be done. Thats it. For the breaks to be serviced and changed if needed and for the AC to be serviced or recharged if needed. A year into this car, I have now had to spend $900 on both my breaks (which were shown to be factory VW brakes so they weren’t changed as I was told) and now I had to have a diagnostic and recharge done on an empty AC. So if you want something done from them, MAKE SURE you have proof the things are done, as they will sell you the car without it being done to save them money and cost you more in the long run.
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May 2023 by Matt Brown
I had a fantastic experience at Parsons Motors! The staff was friendly, the car selection was impressive, and the buying process was seamless. Highly recommended for anyone in search of a reliable car dealership.
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May 2023 by SamsBrand
I recently had the pleasure of purchasing a used car from Parsons Motors, and I must say it was a truly wonderful experience. From the moment I walked onto their lot, I was greeted by friendly and knowledgeable staff who were eager to assist me.The dealership itself was clean and well-organized, with a wide selection of vehicles to choose from. I was impressed by the quality and variety of cars they had in stock, catering to a range of budgets and preferences.The salesperson who helped me was incredibly patient and understanding. They took the time to listen to my needs and preferences, guiding me towards the perfect car that suited my requirements. They were transparent about the car's history, providing me with all the necessary information to make an informed decision.I highly recommend Parsons Motors to anyone in search of a reliable and trustworthy used car dealership. Their dedication to providing exceptional service, coupled with their high-quality inventory, sets them apart from the rest. If you're looking for a hassle-free car buying experience, look no further than Parsons Motors.
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May 2023 by Jake Wright
Parsons Motors is a top-notch car dealership. Friendly staff, great selection, and a seamless buying process. Highly recommended for a hassle-free experience!
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May 2023 by Sky Cain
I drove all the from Halifax about 1.5 hour drive and was going to purchase a vehicle from Brandon @ parsons motors, due to unforseen circumstances my budget and situation changed. Initially put a 500 deposit on a vehicle and was told I could have it refunded over the phone but not through email transfer. It has been over a week of waiting when I was no longer able to purchase the vehicle I started to receive minimal communication or no response from the sales guy Brandon.I am just putting this out there as a buyer beware to save you time and potentially money.
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May 2023 by Jordan Cleveland
I bought a chevy aveo from these guys that had over a year inspection sticker and they told me it had nothing wrong but some surface rust on it, yeah right buddy. it has a big hole in the frame the front strut tower is rusted out bad meaning the car legally couldn't get inspected like that and I haven't even mentioned that the bottom strut bolts were turned on one thread each, they were loose as hell meaning my wheel could have fallen off while driving . they won't hep me at all. Didn't do nothing and won't give me my money back.
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May 2023 by D
I passed this dealership many times since I moved here but little did I know that I would be helping my son purchase his first car here. Our sales person, Brandon Ridgeway, was exceptional. He called around to different banks and got a very good price for financing, explained all the details of the financing as well as the warranty, and showed my son all the features of the car. He answered all the questions asked to him, and made my son's experience with purchasing his first car very comfortable and less scary. Thanks Brandon for the help and the wonderful hospitality! ? I will definitely recommend this dealership and Brandon for purchasing their next vehicle.
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March 2023 by Pam Bezanson
Our experience with this dealership was awesome! Our EXCEPTIONAL sales person, Brandon Ridgeway, was polite, knowledgeable and went above and beyond. He put the time into getting us the best deal and made us feel so welcomed and appreciated as a customer! Thank you Brandon and everyone at Parsons, from the guy behind the parts and service counter to the mechanic! We highly recommend and will be back!
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March 2023 by Corissa Annis
As a first time car buyer, our salesman Brandon Ridgeway, was amazing! He was very thorough in his explanations and left us with no unanswered questions. He was efficient and polite. Overall, he made my experience stress free. Thank you Brandon!
