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November 2023 by Iryna Golovan
Hello. I had a very unpleasant experience in this store. To be honest, after this I will not come to this store again. But I want to share my experience with the clients of this store, and let you know that the employees are not at all competent in the product they sell. I came from Ukraine, and I still don’t understand everything in Canada very well. I came to this store in the summer, I needed a product to protect my cat from ticks. The girl told me that it was out of stock and needed to be ordered. I placed an order and after a while received a drug that, according to her, protects against ticks. Time passed and the product ran out, I returned to the store to buy a new one. I asked the seller, she advised me a completely different product. I pointed to what I had bought earlier, to which she replied that this was not a remedy for ticks, but for fleas! That is, my cat was not protected from ticks all this time, it could have cost him his life due to incompetent sellers! In addition to the anti-tick product, I also ordered food a week ago, and as it turned out yesterday I was not in their database. They wrote down my orders in a notebook without entering them into the database! I believe that this service is not just bad, it is dangerous for pets. I’m happy that my cat is okay and nothing happened to him, but it’s not a fact that I might be lucky next time. I do not recommend this store to anyone!
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November 2023 by Jason Baker
Went in for a dog bed looked at them they were all COVERED in cat hair don’t know why there’s a random cat just roaming the store couldn’t justify spending 220$ on a dog bed covered in cat hair that my dog wouldn't even have used because of that
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September 2023 by Glen Cogswell
Quite expensive. Not sure where "value " comes into play.
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September 2023 by Tallen
Self serve doggie wash is amazing
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July 2023 by Terry B
Best pet store brand around. The one in Barrington is top notch also. Everything you need for your pets, all in one store. Say hi to Noelle in Yarmouth, and Lloyd in Barrington, the store pets and brands ambassadors. You will never find a more helpful and friendly staff in another store. These people know pets, and are ready to assist you in any way they can. ⭐⭐⭐⭐⭐
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June 2023 by Jan Mazzulla
Knowledgeable staff and a wide range of goods and services including professional grooming and a D.I.Y. dog wash.
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February 2023 by MandiBoo XO
Lack of availability in products, upped pricing compared to the valley. Staff are cold when you inquire and engage. Only go when I can't make the drive to New Minas... I'd rather drive 2.5 hours .. that says alot
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December 2022 by Kathy Firth
The young ladies working were busy talking to help us
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November 2022 by Max Matuchet
Great selection of dog and cat products. Very friendly and helping staff.
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October 2022 by Kathy Nickerson
Had what I wanted to purchase. In & out as I was in a hurry.
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September 2022 by Jane Roth
Caring staff, great products, go9d place to shop for quality pet food.
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September 2022 by Michael Mayers
Great advice and service.
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August 2022 by Pascal Debruycker
We had the dog groomed,good job with friendly staff,there products lines are of good quality,but alittle pricy
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June 2022 by Lord Mac
Brought our dogs for a bath and was very disappointed, the soap was watered down, there were no treats for the dogs . We have been to other pet valu before and this one fall short of its standard.
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June 2022 by Nicole Caux
Nothing for axolotls and no seachum products. Great place for other pets though.
