-
September 2023 by Scott Burbrink
Just had Schmutte Floors install hardwood in our living room and then stained to match our current hardwood floors. They did a great job making it look like it been that way the entire time. They also did an amazing job around our stone fireplace hearth, scribing the wood to match the stone. Thank you Schmutte Floors.Services: Wood floor installation
-
February 2023 by Henry Radel (Skip)
Clean neat and efficient
-
January 2023 by Brandon Moryl
I recently had the pleasure of working with Schmutte Floors for a floor install and I couldn't be happier with the outcome. The team was professional, efficient, and went above and beyond to ensure the job was done right. The attention to detail and quality of work was exceptional and I would highly recommend this company to anyone in need of flooring services. Thank you Schmutte Floors for a job well done!
-
November 2019 by Ben Cline
Schmutte Flooring did a fantastic job installing hardwood floors in our home. Their quotes were very fair, and the timelines/estimations/expectations they set for implementing our new flooring project were delivered as-promised. Would recommend them to anyone and everyone in the area who is looking for quality hardwood floor solution.
-
November 2016 by M SANT (MSANT)
Schmutte Flooring was hired to install flooring in our master bedroom, family room, and upstairs landing, tooth in flooring where walls were knocked down from a remodel, as well as sand and refinish the rest of the flooring on the first floor and stairs. They were unable to install the flooring properly as they did multiple things improperly (e.g. they started from the wrong direction when installing flooring to the meet the existing flooring resulting in tiny boards being placed in the center of a room, terrible job toothing in wood to match the rest of the floors as they used short boards and didn’t place them correctly, swirl marks throughout the entire perimeter of the house, drum sander marks in every room, and blotchy staining). They attempted to “fix” their mistakes 3 times before we had no choice but to finally move into the house. They delayed our move in multiple times because of their mistakes, required us to have to get baseboards repainted two times, and after all that STILL could not get it right.
We had to put off the 4th round of repairs because we had to move into our home. We have heard every excuse from this company from the staff blaming the owner to the owner blaming the staff. The company has acknowledged their mistakes and want to attempt to come back to fix the floors for the 4th time. However, given the fact that they have been unable to adequately fix it multiple other times we want our money back.
We have gotten multiple estimates and feedback from reputable companies in the area who ALL say the work that was done is extremely poor craftsmanship and not up to industry standards in any way. We have also learned that their mistakes and having to sand the floors multiple times has significantly decreased the life of these floors. These floors were original in 1999 and never refinished until we bought the house in July of 2015. Since they have sanded so many times, the floors now only have 1-2 more sandings left before they would have to be completely replaced.
This company has been uncooperative in returning our money. They claim that they could fix the job by “spot re-sanding and staining” which accordingly to 4 other companies we have had out for estimates say is IMPOSSIBLE. The color we have is a medium to dark stain and would never match. Additionally, the patch work they did would all have to be replaced. They claim to fix the floors it would take one working week (5 days) when every other company out there says at least 2 weeks.
I would NEVER recommend this company to anyone. Not only is their craftsmanship poor, their customer service is horrendous. We had to deal with hearing the drama between the owner and the workers (both complaining about the other) which is inappropriate.
