AAA Akron is a business that provides reliable roadside assistance and excellent customer service. Customers find it hard to locate on the first try, as it is tucked away in a little alley before the bridge on High Street, and not accessible from the north on Broadway. The staff are friendly, knowledgeable, and professional, often going out of their way to help quickly. For example, a technician named Mike was able to unlock a car door in less than 90 seconds, impressing a customer with his efficiency. The company’s response times are fast, with wait times around 8 minutes, and they treat urgent situations with top quality. Membership is considered a good deal, especially when compared to other towing costs, making it a smart choice for roadside help. Additionally, AAA Akron offers trip planning services, including preparing trip TikToks and helpful insights, as well as booking travel accommodations at competitive prices. Overall, AAA Akron is valued for its dependable assistance and attentive service.
Visited AAA downtown Akron to order Euro for an upcoming trip. Very nice office, great service. I ordered the Euro and they notified me the next day they were in, great fast service.
March 2025
Called to get info on traveling in Europe. The lady was nice. Just couldn't get a word in edge wise.
September 2024
HARD TO FIND on the first pass - you have to veer left in a little alley BEFORE the bridge heading south on High St and you can't turn left into it heading north on Broadway. Friendly and knowledgeable staff. Don't be in a hurry to get in and out.
