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March 2022 by lakecat98
Always does a great professional report. Have used Jack for many years for personal and business taxes.
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August 2021 by Scott
One of the most unprofessional experience I have had in years. Jack is responsible for making sure tax returns are filed correctly. He typed the wrong number in a section, and I needed him to type a letter with a wet signature and date stating that it was a clerical error. He tells me over the phone that he doesn't get paid enough money to do these type of things. Jack decides to type a long email complaining, sends a word document instead of a pdf stating that it was a clerical error, and does not provide a signature. Jack also had a few typos in the word document. I asked him to sign and return around lunchtime. I tried calling him late afternoon with no response. To make it easier, I also emailed him an e-signature request where he just needed to click a button to provide his signature, and he still refused. He hung up on me as soon as he picked up the phone.I strongly recommend looking elsewhere if you want your taxes done right. You will notice right away within the first minute of your phone conversation that he has no customer service.
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May 2021 by Joe B Golfin
We have used them for years Jack has gotten to the point that he expresses is political views and 0pinions and doesn't like it when you say he maybe wrong, I will no longer use his services, my daughters had used him in the past and something happened he didn't like what he said and told her to get out of his office
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April 2014 by Samy Shendy
jack is a great guy and he always do an outstanding job. I know him for 8 years now
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February 2014 by Steve L
We run a local business here in the Northern Tri-County area of Ohio. We've been using this Company for our Tax services for many years without issue! Impeccably professional service with much lower fees than all the "Big Guys". Highly recommended! Tell him Steve sent ya....
