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November 2023 by Sixteen Urban Brand
Located in secured environment.
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October 2022 by Marlet Frank
The staff is amazing! I wasn't sure if I can return here. You can absolutely return packages here and it was closer to me than in Akron at the Campus. Love this new hub!
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July 2022 by Google user
The staff is amazing! I wasn't sure if I can return here. You can absolutely return packages here and it was closer to me than in Akron at the Campus. Love this new hub!
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April 2021 by Joseph Conley
Super-stealthy go in the door that says please use other door. The locker is right there to the right when you walk in.
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March 2021 by Jones_ Family
I was unaware that the code your given to retrieve your items only last for 15 minutes. The young lady that was working that day assisted me in getting my items.. I was a little upset at first because i thought i would have to restart the process through the email and find parking again which i was lucky to get a parking spot this time. she politely asked me what my email was and retrieved the items for me. Thank you. I won't visit again unless there is an emergency, because of its location and no parking!!
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March 2021 by Weyerhauser
Packages arrive quickly and there's no wait time. Great place
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March 2021 by Mercedes White
First time doing a return and lady helped me. Great customer service. ????
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February 2021 by Alex LeFevre
Depending on the item, where it's coming from, timing of order, etc., sometimes having my order delivered here gets it to me a day earlier. It's about a 3 minute affair. Login to the app, let them know you're there, scan the QR code at the appropriate locker, and I'm back in my car and 13 minutes back home.Rarely have any interaction with staff, but they're always friendly and say hello, and I always express my thanks at the convenience of the service in general. Parking can be a bit of a pain sometimes, but there's always a spot around the corner before or after to quickly park and get back before requiring to put any change in the meter. I usually throw a nickel or dime in just to be safe, as my luck dictates that should I not do so, a parking officer will undoubtedly pop out of the ether solely to issue me a ticket and then quickly evaporate back out of phase with our dimension, Stargate style, to lay in wait for my next visit. I'd normally feel flattered for such attention to my whereabouts and truly remarkable service, but in this case I don't feel deserving of such a caring and concerned meter attendant who holds access to such impressive high technology.But seriously, the convenience is great, the store is clean, the staff is friendly, and getting items a day early here and there adds even more value to a Prime subscription I've had nearly 8 years.
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February 2021 by Drogon 298
Very quick and helpful. Always a quick in and out process.
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November 2020 by Brittany Eitner
I loved the fact there was an area for me to tape my boxes. The staff was very friendly. It's also amazing that there are little hubs to return items to if needed. Hoping I won't return again for returns but I won't dread going if I have to. And my favorite is how my refund is actually available after being brought to the hub. Not after the items have been shipped to the actual warehouse. I'd give 100 stars if it were possible.keep up the good work. (And no they didn't pay me to say all this. Amazon rocks and I love their employees!
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November 2020 by W.A. Gordon
Super convenient and quick service. Great to be able to pick up from here when sending it home isn't an option. It's also convenient for any returns that you need to do, without the hassle. Only issue is parking, but that isn't often, nor the fault of Amazon.
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October 2020 by Louis Mercator
I returned an item 5 days ago and there is still no scan of the item that I dropped off. Make sure to ask to scan your item before you leave your return in this location. You never know what is happening your items behind the scenes. Amazon asked me to wait for two weeks for a refund. Amazing.
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August 2020 by kelleigh miller
This facility is never available for drop off.
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July 2020 by Melissa Torrence
No waiting to sign for packages or asking my neighbor to watch for the UPS guy. This is brilliant.
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July 2020 by David Garlick
Encounter a rude driver. Found "NO" place to leave a complaint. Will try to go down there in person to complain. Probably won't do any good.
