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August 2025 by Dave H
Friendly, knowledgeable, and very helpful.
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August 2025 by Earl Stalter
I needed to replace the batteries in my powered wheelchair before leaving on a trip. I called the store and they confirmed selling the batteries I need. When we got to the store, the technician was unable to remove the housing over the batteries. We then went to a local retailer of wheelchairs and they removed it but did not have replacements. When we returned to Batteries+ they were very professional and polite.
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May 2025 by Erich Lowe
I wish I could remember his name ,but what an awesome guy helping me with my key fob problem,went out of his way to help me!!! Thank you 🙏🏻
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May 2025 by Phil Broadbent
Employee took the extra time to find a previous sale so I could get my core charge credit. Thank you
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April 2025 by Bucky BaconBox
If you’re hoping to get your phone battery replaced quickly at Batteries and Bulbs in Fairlawn, be prepared to embark on a journey that moves with all the urgency of a tortoise dragging a grand piano through molasses.
I went in hoping for a simple battery replacement, something I imagined would be as quick and clean as slicing through warm butter with a laser scalpel. Instead, I was informed they could only fix one phone per day, like some ancient guild where the Battery Smith must meditate for 24 hours before laying hands on your device. It’s like they believe each phone must be spiritually aligned with the moon phases before repair.
They told me it would take three days—three whole days—to replace a battery. Not build me a new phone out of dragon scales. Not reverse engineer a quantum processor. Just replace a tired little battery, something even a squirrel with a YouTube tutorial could probably figure out in an afternoon.
The guy behind the counter was friendly, sure, but the system they’ve got? It’s like trying to rent a kayak from a place that insists on handcrafting each paddle only after consulting an oracle. I half-expected them to take my phone to a sacred mountaintop and wait for lightning to strike it before beginning work.
In short, if your phone is dying and you need it fixed quickly, this is not your place. Unless, of course, you enjoy the thrill of watching paint dry while reciting haikus about wasted time. Batteries and Bulbs, Fairlawn: where time goes to nap.
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January 2025 by Sarah Marsh
After going to two verizon locations with zero luck, I decided to make a last ditch effort to fix my samsung phone at Batteries and Bulbs. It was obvious I had a network problem, but verizon kept brushing me off. Brandon went above and beyond. He not only ran the diagnostics, but he spent time afterwards optimizing my settings. While working on the settings, he identified a simple solution involving the network and made my phone usable again. I'm so grateful for his help! I can't say enough good things about my experience! Thanks again Brandon!
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January 2025 by Marsha Brady
Great service and location! I can’t say enough about how friendly and informative the employees are! I will never go anywhere else for my phone battery needs!
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January 2025 by Jillian Gregory
I got my car battery changed here and the guy was very nice, answered all my questions, and was very knowledgeable. Will return for all battery and bulb needs!
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December 2024 by Brian Smith
Great location, in stock items and friendly service.
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August 2024 by Heidi Lavoie
Junk charge added to battery, made an appt for installation they couldn’t do it, awful, cheaper online15% off but can’t honor in store
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May 2024 by Sergei Kent
0 star customer service.
I did respond and reach out to the owner. His thought was sometimes folks have a bad day. My battery was replaced with 0 problems at a different store. The employee who answered my call would not let me finish a single sentence. The manager racially profiled me. Bad day for them or not, this is pretty inexcusable. I hope they have better days for the owners sake or one day the management will really cause problems for the store owners.
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April 2024 by Ducati Dude
Do not buy X2 lithium ion motorcycle batteries here. I purchased one of these and it failed in less than a month, for no reason, it shut down while cranking and left me stranded. I first tried to take it back on the weekend, but their "customer service" is only available when the manager is there as the general employees are all that work the weekends and would not help me. Returned on Monday and after checking the battery and having it fail the current test, they still would not give me my money back. Manager referred to the owner, whom also refused to give me my money back. This is a defective product, backed by poor customer support. Specifically the Fairlawn, OH store.
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April 2024 by Paulette Romito
I just spoke to the absolute rudest person - I will never go back!!!!!
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February 2024 by Stephen Brandstetter
Did an online pickup, it was quick and simple and the Man in the store was helpful when I needed one more thing
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December 2023 by marguerite barnett
Customer service needs to be much improved with certain employee. However, Wes was very helpful, warm and friendly in exchange. My initial experience left a lot to be desired, if not for Wes.
