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February 2024 by Stephen Brandstetter
Did an online pickup, it was quick and simple and the Man in the store was helpful when I needed one more thing
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December 2023 by marguerite barnett
Customer service needs to be much improved with certain employee. However, Wes was very helpful, warm and friendly in exchange. My initial experience left a lot to be desired, if not for Wes.
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August 2023 by Jay Torreso
Ordered online. Got 10% off for doing so. Picked up battery at store. Simple.
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June 2023 by Sudie A.
Got the most amazing service! Not only did he find the right batteries, but helped me problem solve and fix my project! Above and beyond!
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June 2023 by Cheshire Cat
Great price on a locally available battery.
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April 2023 by Jerry Johnson
Purchased 2 deep cycle batteries 11/6/21. Both batteries need to be replaced. I contacted Batteries Plus Fairlawn. Manager told me sorry they only have a one year warranty. So I paid over $300 for batteries that only last 1 year and 5 months. Going to buy batteries with a better warranty and never again from Batteries Plus lesson learned!!!!
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February 2023 by Carmen González
Excellent and courteous service, availability of the products I needed.I went to replace the battery for my fob key
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January 2023 by Michael Shuman
Straight forward order abd ready quick in store
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December 2022 by James Bunnell
I was able to find severy different types of batteries at the store including batteries for my UPS backup units. The associate was very helpful and went out of his way to help remove a swollen battery which was stuck in one of the units. Great polace for batteres and more.
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December 2022 by Linda Sims
very efficient and easy way to order online and pick up in store
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December 2022 by James Gehring
Wes is always ready to help! Great customer service and timely assistance. I always find what we need here and can recycle old batteries as well.
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December 2022 by Terry Dalton
The website was easy to navigate and order online. Unfortunately, the website listing available inventory was not in sync with what the store had on hand. Store employee was very helpful in reordering the item from corporate and will call me when it comes in.
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December 2022 by Joe W
Wes was extremely helpful and not only confirmed that the product I was looking for was in stock (the website said "limited stock") but also set it aside for me.
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November 2022 by B Krafcik
Easy to order replacement batteries for a mobility scooter. Quick, convenient store pickup.
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October 2022 by Amber Wells
Do not bring your car to Batteries+Bulbs in Akron-Montrose. I spoke to Wes over the phone about installing a replacement battery into my car and he assured me he was able to do that. Once I arrived it was clear he had no idea what he was doing. He first lost the tool inside my car, and we had to spend about 15 minutes fishing it out. Then he loosened the short screw on the bar holding my battery down and LOST that screw inside my car! I was reasonably panicking at this point considering now my battery is loose and there's a screw somewhere in the hood of my car.. I had him go search for a replacement screw and I called Autozone to tell them the whole situation in which they said they may have a replacement screw and I would need to buy the battery from them. I told Wes to give me a refund and I'm heading to Autozone. He told me he would decline the order so I wont be charged. I checked my bank account and the charge is already showing and I realize I have nothing proving I got a refund. I had to walk back inside where Wes was in the back chatting and not declining my order like he claimed he would. He only declined it then when I told him I need something proving I am getting a refund because it is showing on my card. He printed the proof of decline and I had him sign it for good measure because it didn't say anything about a refund. TLDR: Dont let Wes try to install a replacement battery for your car. Don't even purchase from here unless you know how to install it yourself. I now have an even greater respect and admiration for Autozone.
