-
November 2023 by Vicki Cromley
Horrible credit union. Started taking my mom's little retirement payment right out of her account without our consent to pay her credit card. I'm filing a formal complaint. DO NOT PUT YOUR MONEY HERE OR TAKE IT OUT BEFORE THEY DO!!!!
-
July 2023 by Dirk Wangler
TERRIBLE institution. DO NOT TAKE YOUR MONEY TO THESE PEOPLE. They hold your funds hostage. They make it impossible to even get a bank statement. You can’t request appointments because they can’t find anyone to work for 12 bucks an hour. That’s their problem. They offer absolutely nothing that traditional banks don’t offer. The only difference is how easily you can access funds from real banks. Do yourself a favor and go to PNC, Chase, Key, or even chime. What a joke. You people should be ashamed. Completely pathetic and unacceptable
-
June 2023 by charles hyde
I've had an unauthorized purchase from my checking account and there was no money n my account and they approved it anyway and charged my savings account with an overdraft fee then when I confronted them about it they gave me the run around wouldn't return my money so disappointed closings my account
-
May 2023 by Brett Howell
The new debit card security system is no help. It constantly asks me to confirm monthly bills that regularly come out and calls and tells me there are holds on my card when the bank tells me there is no such hold. Not sure what kind of help this should provide when it can't identify regular transactions but if it continues I'm going to have to take my debit card elsewhere.
-
May 2023 by Colleen Broomfield
We have used BFG for a few of our home refinancings in the past few years. Always courteous and professional. Highly recommend.
-
January 2023 by Dan Varnes
Steve was extremely helpful in helping me with my auto loan. Very responsive and answered all my questions and above all made the whole process easy and comfortable!
-
December 2022 by PMA Yvette
I've held a checking and savings account for quite some time with BFG and have had minor to no complaints about either account so far I'm satisfied.
-
November 2022 by The Urban Farmhouse
I love BFG, their interest rates are wonderful.
-
June 2022 by Linda C.
I refinanced my auto loan based on the TV ads that claimed you can get much lower payments. It turns out I'm only saving $37 from my previous payment. When the loan was finalized in May, I was told my first payment wouldn't be until July 30. Surprise! I got the coupon payment book and the first payment is actually due June 30. I was also told I would be able to pay online. When I checked that out, there's a $4.99 convenience fee, so I'm going to have to mail a check because I'm not paying $4.99.
-
May 2022 by michael lewis
Been banking here for almost 5 years all the ladies are so kind and helpful at the main street location definitely wouldn't wanna go anywhere else!!!!
-
February 2022 by e martin
I appreciate BFG stepping up when another Credit Union didn't want my business.
-
April 2021 by Ed Becton
BFG is a wonderful place to bank
-
March 2021 by Dave Soulsby
Awesome customer service! I got to the Hudson Branch and the Akron Branch and both places are great to work with! I highly recommend joining the credit union. We have been a member since 1995
-
December 2020 by Naomi Tingler
I’ve been baking here for 15 years. I love that it’s a small credit union and everyone knows who you are when you walk in. Mavoreen has been helping my family with our banking needs since I was a young child, she’s always been so nice, helpful, and caring.
-
October 2020 by Tramar McFadden
As long as this bank been around you would think someone at the top of this establishment would come up with the idea of doing maintenance work on the app between midnight and 6am and not 5:30pm-7:45pm. Very inconvenient and inconsiderate.
