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November 2023 by Jennifer Baxter
Always looking out for one's best interest!! I've been banking in Alliance for 30+ years. Staff are very friendly and always ready to assist you.
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July 2023 by Barbara Freshley
No hassles. Staff efficient, personable, well-informed. I wish I could do all my banking through BSCU. ?
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April 2023 by Sonia Fraizer
Best credit union. Been here forever. And they always have your back!
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December 2022 by Marie Smith
Had checking, savings, and loan with them. Once they backed out of the shared network, the inconvenience of 1 ATM without charges cost us over $500 in a year. Moved our accounts more for the insecurity of their network. "Fraud" on my debit card 3 months in a row. Actually just got a notice/phone call and I had closed the account yesterday!!!! Something fishy going on. Never had fraud issues before.
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November 2022 by nancy saunier
Always pleasant they go the extra mile to help you. They look out for my financial well being. They have my back. Good people
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October 2022 by Erin Stanley
Buckeye state credit union is great! They caught on to suspicious activity on my account and quickly put a stop to it and made sure my account was safe. Everyone I have interacted with at the Akron branch, either in person or over the phone, has been nothing but nice and helpful. I have been a member since I opened my first checking account at age 18 and I have always had a great experience with you guys. Keep up the awesome work and I give a huge shout out to the fraud department that really helped me out. You guys are great!!
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October 2022 by Loo Loo
Great staffing. Fast service. Online services Awesome. Don't know where that "one star post came from" must had did it one eye open. ♥️
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September 2022 by P E
Five stars is not enough for Chantal Guibord! She deserves a million! Shes my angel and I cant thank her enough! She saved me thousands of dollars by reviewing my paperwork and followed up with me. I WILL be recommending EVERYONE to her. She is very thorough in her work and is a very caring person! THANK YOU CHANTAL from the bottom of my heart!❤?❤?
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September 2022 by Monique Ross
I love Buckeye State Credit Union. I'm 53 I had a great upbringing and haven't had much work history before I became disabled yet with little experience with accounts and handling money Etc, Buckeye state gave me a great opportunity. I've only had income for about 6 months now and Within These 6 months yesterday I went and got a new car which is new to me through Buckeye State Credit Union with the income that I'm receiving for being disabled. How awesome is that? Everybody should give Buckeye State Credit Union a chance.
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September 2022 by Shawn Shomo
Great staffing. Fast service. Online services Awesome. Don't know where that "one star post came from" must had did it one eye open. ♥️
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August 2022 by Jessica Lee James
I’m staying with Buckeye!! I had a problem & was very upset. I posted about it below. I was going to close my accts. But I spoke with Dan Perry at the credit union. He was so understanding & helpful!!Thank you Dan for all your help!! Your an asset at Buckeye, God Bless you!!Gale James
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July 2022 by Helen Leonard
Always so friendly and pleasant , like old banking, they know our names, they make us feel they appreciate our business. I thought those days wow hone, and it is a beautiful place, Free fresh pop corn, and water. I love them all. ?????
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July 2022 by diana
I've been banking with BSCU since last year. Everyone is always friendly and courteous. I was able to refinance my consolidation loan with them for a much lower payment and when I buy a vehicle I'm definitely getting my car loan with them. Two thumbs up!
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June 2022 by Ness xx
I would not recommend you banking with Buckeye or even opening a saving account. Opened a savings account years ago for my car loan and they made me open a saving account. Which was okay. Then once my loan was complete they sent me a letter letting me k ow I have a balance in my balance and I can pick up or leave it open. I was moving at the time so I had to wait to go get and I don’t live close to the location. Since I waited till “June” not knowingly that it’s a new quarter and the balance of saving account has to be over $250 they took my $10 for a par fee. Never once used this account or anything and this is not the first they will charge you a fee (don’t use the online app to pay your loan). On the letter it did not say come get this before it’s a new quarter or the amount I will have to keep my account at. It’s not common Courtesy to send a letter with the other letter stating that there will be fees since the account was open years ago and I never used the savings account? I will never open up a saving account here again.
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June 2022 by Tony Virden
I personally want to Thank the Buckeye State Credit Union for their "Awesome" Service towards me in regards to purchasing a New Vehicle! Agent Polly Ruzek from the Alliance Ohio Branch, demonstrated and showed very hands on customers service skills and made it to be a great transition for my car needs! Thank You again Polly for your great work! I would highly recommend customers to use The Buckeye State Credit Union for your business and banking needs. Respectively, Tony Virden/Txv.
