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“Everything was able to be handled smoothly and promptly. I did need to call customer support after hours to extend my rental due to unforseen circumstances, and although i was able to get it done, speaking with the representative was hard due to a language barrier and constant misunderstandings from both parties. The location on Medina Rd in Medina, where I actually rented from, was able to sort everything out for me the very next business day. I have used this specific location 3 times now and will do so again if i need to. Highly reccomend.”
8AM - 5:30PM
727 East Turkeyfoot Lake Road, Akron
Car Rental
“This place is great! Friendly staff and very efficient. Didn't have to wait long after reserving online. We've used them a few times, and definitely will in the future. Thank you.”
“I recently had a vertical lift installed. Everyone at Access Solutions was great to work with. Especially their technician Shawn. He was very knowledgeable, friendly, and helpful”
“It was very easy to get the rental for my accident. They called me immediately after the insurance company notified them and made arrangements. The vehicle was ready to pick up at the body shop when I dropped my car (Tesla) to be repaired. The only negative: I had requested and was confirmed that we would be getting a Tesla three weeks before we picked up the car but later was told no Tesla was available.”
“Amazing Customer Service! Amazing prices! If you need to rent a van Bryan is the man! Super grateful to have Ajac Rentals nearby. Our church loves renting our vans for retreats, mission trips, etc. from this place!”
“Duane was amazing! Super professional, very committed and communicative. The Thor Van we rented from him was amazing. One of the nights was 9 degrees and we were comfy and cozy. Duane even texted to make sure everything was going well ? with the extreme temps. I can’t say enough good things, I would encourage everyone to rent from him, you won’t regret it!”
“I've rented with Hertz at this specific location for as long as I can remember, and the employees that work here - Gail, Marcus, and Everett - have been extremely kind, caring, and helpful each time! I've had multiple experiences getting assisted by each of these wonderful individuals, and I can confidently say that the 5-star service I receive here from them each time I rent is the reason I keep coming back. I lost count of the times I've rented with them, and each and every car I've had was in excellent condition. No complaints whatsoever. Thank you, Gail, Marcus, and Everett, for being awesome - you all make my rental experience with Hertz 10× better! Much love!”
“We have been renting from Avis for about 10 years now. Never had an issue. In fact, we ONLY go to Avis for rental needs. Employees are very helpful. I love that they are open on Sundays. Makes planning the drop off a lot easier. As far as using a credit card at pick up...I wasn't too thrilled either, but that is for deposit. You can change payment type at drop off.”
“The staff in this office gets our highest recommendation. We rented an SUV for a cross country trip to visit our daughter. About 4 hours into our trip the SUV overheated. I called the staff at the Akron office and they helped us exchange the vehicle for another and went above and beyond to help get us back on the road. It’s great to know that they had our back and were so very helpful. Thank you.”
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“Best customer service ever been a customer there for years and never had any issues they always do there best and provide the unique customer service
Special thanks to Scott”