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“Talk about a difference in working with people who actually care about the brand of the company and the people they service! Dan Quiring and Abigail Pochie saved me from never using Enterprise again. I had an inexcusable experience at the Enterprise Streetsboro location earlier today (there’s a review), and I was prepared to take any future personal or professional business to a different t agency. Glad I didn’t do that and reached out to the Tallmadge location. They proved to me it was not an Enterprise issue - just poor customer service.”
8AM - 5:30PM
727 East Turkeyfoot Lake Road, Akron
Car Rental
“Great people work here and anytime I run into issues they're quick to correct it or compensate however they can. Keep in mind there is dynamic rental costs for example a minivan in August is twice as expensive as one in November. Also of you get a free upgrade for any kind of an issue make sure to get it in wrighting :)”
“Jackson consistently does a wonderful job at handling any issues that come up, or putting in the effort and intentionality to prevent them. He is efficient and communicative, and the staff at this location make every effort to ensure a quality rental experience, and have made it easy to have any concerns addressed immediately.”
“I usually go with enterprise due to better service but in this case I couldn't speak more highly of a Budget Car Rental location. The two gentleman who helped me were both professional and genuinely helpful. I could tell they did everything in their power to get me the best rate. If you're going to rent a car in Akron: Trust me.
Avoid downtown Akron.
Go with Fairlawn aka Montrose and you will be in good hands. They even totally understood when I couldn't make my Saturday return due to my mother's birthday, and allowed me to extend an extra day or two through the weekend so I wasn't penalized unnecessarily.
Overall, despite a very negative initial reservation in downtown Akron, this other Akron location more than made up for any initial rudeness or lack of service I encountered; more than made up for the initial reservation being bumped back a day due to system error.
Note: if you encounter problems with your reservation you will most likely need to call customer service. Take my word for it I myself have spent hours in the past dealing with their reps on the phone, sometimes with no success. To my surprise the guys here went above and beyond to accommodate me and I turned out renting the vehicle for over one full month! (33 days). I think my rate came to just under $400/week after all taxes and fees which is not bad at all considering I would have paid substantially more at Enterprise.
Not bad on a budget! Note: the Toyota Corolla is a super good vehicle for both fuel efficiency and Overall very satisfactory vehicle and experience at this location! (Can't always say the same about Budget's customer service). These guys deserve a promotion!”
“I recently had a vertical lift installed. Everyone at Access Solutions was great to work with. Especially their technician Shawn. He was very knowledgeable, friendly, and helpful”
“Ernest and Ernesto are TOP NOTCH! Every time I come in they are friendly and extremely helpful. The cars are always clean and well maintained. I would definitely recommend renting a car from Avis/Budget Fairlawn!”
“Amazing Customer Service! Amazing prices! If you need to rent a van Bryan is the man! Super grateful to have Ajac Rentals nearby. Our church loves renting our vans for retreats, mission trips, etc. from this place!”
Open 24 hours
1985 West Henderson Rd PMB 62433, Columbus
Car Rental
“We really enjoyed using RV Share to rent for our family road trip! First time using an RV and they made it so easy! It is like using Airbnb however better since you can drive the home around!”
“This is my favorite Hertz location the staff is really good and always available to help when needed Donald is always helpful and gets me in and out at pick up and drop off.. he is very knowledgeable and answers any questions I have. I will definitely make this my rental home as I travel for work they alway make sure I’m good. The car selection is great cars clean and ready to go.”
“Cassandra and Angela provided spectacular customer service I came last minute and they got me in the vehicle that I wanted the most. They were kind got me in and out of here fast I would highly recommend to anyone wanting to rent a car.”
“I had a great experience with this car rental company. The process was smooth from start to finish, and the vehicle was clean and ready when I arrived. Jennifer was especially friendly and helpful, making sure everything was taken care of and answering any questions I had. Her great customer service made the whole experience even better. I would definitely rent from here again!”
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“The staff were welcoming, courteous, and genuinely helpful. They took the time to answer my questions, explained everything clearly, and made the pickup and return process quick and efficient. The vehicle was clean, well maintained, and exactly what I needed for my trip.
Excellent customer service can make all the difference, and your team truly exceeded my expectations. Thank you for your professionalism, attention to detail, and commitment to providing a great customer experience. I will gladly recommend Enterprise to my friends and family, and I look forward to renting with you again in the future.”