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August 2023 by Hope Schedley tracey
I HATE Chase Bank, & I'll never deal with them again. Very dishonest, & very rude to people. I hope they go out of business. They SUCK!! ?
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June 2023 by Timothy M.
I was born in a city of 300,000 people and never in my life have i ever felt so ashamed of being a human by going into this bank. It has some of the most disrespectful people i have ever seen in my life and customer service for chase bank is a joke.. I would tell anyone in the Akron Ohio area to stay area from this bank and go to south Arlington or west market location much much nicest more professionals bank manger and tellers.. Try the new location on west market at the 330 building...
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April 2023 by Marie C.
I recently opened an account with Chase, even received a credit/debit card from them. Today, 10 days later, I received a letter from Chase stating that they are closing my new account bc after checking my credit score, they have decided that I am not eligible!!!
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November 2022 by Michaelroni420
No outside ATM to use so if you just need to pull cash and it's on a Sunday or they're closed you're out of luck.
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August 2022 by Randeen Ralston
Great bank
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July 2022 by Rebecca lynn Crabtree
Very nice bank...excellent customer service!!!!
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June 2021 by Anthony Horn
This place is great and the employees always treat me nice
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March 2021 by Hunter Austin
Very nice staff
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March 2021 by Hunter Drum
Very nice staff
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October 2020 by David J. Gonzales (Davey)
A hassle to penetrate the traffic
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August 2020 by Sean Bond
Why is this chase closed!? It’s the closest to me and is a hassle now....
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June 2020 by Dawn B.
Is there any reason why no one updated the hours due to the pandemic? This is the only bank I have access to (by bus) since the closest one to where I live closed their branch back in February.
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December 2019 by David Gonzales
A hassle to penetrate the traffic
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March 2019 by Agnes I.
I've come here a couple of times now while I currently work in Akron temporarily. I've gotten cashiers checks from here and also used the ATM. Reviewing a bank can be tough because you are dealing with someone's money. Most people either have a really great experience or a horrible experience. For me, my experience has thankfully always being positive. This is a full service Chase Bank in downtown Akron which I love because from where I live in Cleveland, the nearest one is a 12-15 min drive away which isn't bad at all. Still, it is nice to have a bank close to where I work. There is an ATM machine here too so if the bank is closed and you happened to be at work after hours, then you can still withdraw cash or deposit money. The ATM is in the main lobby of the Akron Centre and also next to the entrance door of Chase. SERVICE - Everyone I've encountered inside this Chase branch has been super nice and friendly. LOCATION -- This Chase is located inside the Akron Centre. This location is more convenient for those who work in the area or those who work in the building. If you are just passing through then this may be a difficult location to visit just because you will have to park downtown and we all know how annoying downtown parking can be. There are parking garages downtown with the closes one being at the First Energy building or the Cascade parking garage. If you work 5-10 mins from this Chase then your best bet would be to WALK here from your work office. *** - 48 total reviews in 2019 - 257 total Yelp reviews - Reviewed on 24 March 2019
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July 2018 by Tiffanie Nicole
Location is great the employees are great, the bank itself stinks. Just can't stand it.
