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September 2023 by J Johnson
If DC's failure on immigration, foreign policy and crumbling banks gets you down, go to Citizens for an O.K. customer service experience.
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April 2023 by R’vns
A bank conveniently located close to the university.
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January 2021 by Michael Warner
Nice tellers. Respectful and work timely. But the manager is very rude. She picks and chooses who she wants to help, and often others have to wait for longer periods of time. She has made comments that were impolite and offensive. In a customer service business everyone should be treated fairly, no matter their race, political views, or status. I think a little extra training for the manager would be great. When working with people of different backgrounds and status groups. I choose to use the drive thru now, due to her unwillingness to help "certain" people. I get a better experience that way. The tellers are polite and always smile.
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October 2020 by Felice L Chatman
Nice tellers
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July 2020 by Matt Johnson
Great customer service
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November 2019 by Jay Minkin
Closed on Saturday- wtf
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October 2019 by Dustin Williams
If there is one person in line inside, be prepared to stand there for 45 minutes while 3 other people pretend to look at a computer screen.
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March 2019 by Paula Stratos
Not enough tellers one at Akron square rude
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October 2018 by Jay Minkin
One male employee must drink 3 red bulls before work and then he treats you like a criminal when you aren't in the mood for an out if season jolly Santa.
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August 2017 by Elizabeth Xiong
They're always so nice! They always greet when I go inside. Like everyone else said in and out. :)
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August 2017 by Bharati Parajuli
fast service, friendly employee
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January 2017 by Alex C
Always in and out no matter how busy because the bank employees do their jobs well.
