November 2023 by Sharon Doyle
Update: This branch has been updated to ELIMINATE live tellers. They do NOT have any live tellers to take deposits or perform any transactions in person for you. Apparently they still have bankers there though, to open new accounts. Before I knew any of this, I wanted to deposit a check, so I walked through a glass door and into a little room and there was a desk there, like it was someone’s office. I heard people talking behind another door, so I kept calling “Hello, hello.” Eventually a young woman came into the little office and I told her I wanted to make a deposit. The woman told me they did not have live tellers any longer and I could make my deposit through the machine. I told her I did not want to do that and she said it was an ITM and not an ATM and there was a virtual teller. I told her I wanted to deposit this particular check with a live person. She offered to give me the address of another bank that would be open on Monday. I don’t know why she could not just take my deposit. I will NEVER return there.
