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March 2025 by Autumn Traster
The man that's working today is very rude unprofessional if I'm trying to explain MY PHONE TO YOU LISTEN you don't know what I'm dealing with and I spoke with customer service and they sent me here. Very rude wouldn't recommend and will be contacting corporate....
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August 2024 by max
Marc was very helpful and nice (: he helped me get my phone activated 20/10 service ^_^
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July 2024 by Chris Wade
Me my wife needed to go to cricket today we were by the Akron location so we went to that one services was horrible trying to charge us more then what is should have been he had a attitude problem so we walked out and went to the Fairlawn location we saw Brandon he was awesome he sold my
wife her phone before so now on if we need to go to cricket we will go to Fairlawn
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June 2024 by Kenny B
Marc was a breath of fresh air. He was beyond helpful to me and the other customers that visited the store while I was there. It's rare these days. Couldn't recommend this location more, and if Marc is working you'll be pleasantly surprised by his attention to detail and honesty. Thank you for the seamless experience. 5 ⭐
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April 2024 by Eric Hoffman (eRock)
Average
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September 2023 by Leontae Jackson
It's just another cricket wireless, not the best, but not the worst.
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September 2023 by Helen Papp
Brandon was so helpful & knew the store product i have never experienced a cell phone place w such amazing customer service - untill this place also the place was clean, very tidy & product was easy to find THANK YOU BRANDON, i will be back
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September 2023 by Wifepate
The guy that helped me and my wife was amazing he explained it all to us thanks
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July 2023 by Chris James
Randomly suspended my account on the day of my phone bill and had to pay an extra 15 dollars just to get it back on last month on cricket the only good this about having the 60 dollar plan is the hbo max
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June 2023 by Eric Hoffman
Average
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June 2023 by Michael Fife
Ribbed
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February 2023 by Jeremy Lawrence
I called asking for a quote on switching. TJ gave me the pricing straight up. The store was out of the phone I wanted but he wend ubove and beyond and asked other stores for me. He went above and beyond my customer service expectations! Very good customer service highly recommended!
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February 2023 by Sonja N.
I went to the one on Arlington Rd & Waterloo & it was awesome. TJ was the guy who helped us & he was outstanding.
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November 2022 by BEEMAN 1 X
Really clean and a lot of good hospitality
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July 2022 by Marc Hackett
We appreciated the expertise of "Brandon Leja" the store manager who put our fears to rest about a company we thought we were sewn into!! He sold us phones, and we were able to leave that store behind, he set us up on Cricket, a great day for us! Thanks, Brandon.
