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February 2024 by Scott Karabin
We received great service from the team at Enterprise in Akron. My daughter’s car was hit one day by an Akron city transportation bus. She needed a rental car right away. Dan, the manager, got us a car on short notice since we didn’t have time to make a reservation. A+
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February 2024 by Tim McClanahan
GREAT people here on west main enterprise. Dan and his crew will do all they can to get you in a car...
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February 2024 by Diana Keith
The staff was very helpful and accommodating after a rude experience at the Enterprise on 619. I would highly recommend this location for friendly and helpful employees!
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February 2024 by Driving Songs
I had a great experience with the employees here. Super helpful.
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February 2024 by W C
Fast, Professional, excellent customer service...these guys are Great!
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January 2024 by Chili Nelson
Anthony Paolucci was amazing to work with. Seamless and headache free experience!Highly recommend and ask for Anthony.
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January 2024 by Ubiquitously Opinionated Me
Really nice people. They went above and beyond to help me. I have Andrew’s card, but everyone there was really nice and accommodating. They even gave me a ride to the bank.
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January 2024 by Crystal M Bell
Although the short-staffed, downtown Akron location was nearly 30 minutes late for my pick-up, Bwian ? was incredibly apologetic and thoughtful. Once I arrived at the location, there was another setback, as the original vehicle I'd reserved (a SUV) wasn't on the lot and I needed to leave town for a business meeting so time was of the essence. However, between Trac(y) ? and the manager, Daniel(l)e ?, I was well taken care of and they turned what could have become an extremely dissatisfied Karen, sending a scathing letter to the Regional office and taking my future business elsewhere, into a satisfird customer, committed to renting a vehicle for business from this location, weekly! Despite their silly names, these gentlemen are kind, funny and serious about providing a stellar customer experience! Thank you guys!
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January 2024 by Calaen Pancake
What should have been a simple experience left a bad taste for me. The first time I went up there I was told by Dan I needed to present my bills in a PDF form (even though they’re just verifying you’re financially responsible). So I come back the next day and Dan begins the process of getting me a car. He was very short mannered, and made no attempt to be friendly, when it came to presenting my bills he said, “Well can I see the bills then.” And when it came time to finalize the transaction, Dan helped every other customer in the room except me, even people who came in AFTER me. I had to wait for Anthony to finish with a customer before he cashed me out.On a positive note, Anthony was extremely helpful and kind! Made me feel welcomed and got me squared away with no issues!
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December 2023 by Jack Steele
Well stocked inventory, staff helpful in arranging a 15-passenger vehicle for an upcoming event.
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December 2023 by Ashlee Brown
Shout out to DAN!!! The best one there and I highly recommend going there and asking for him
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December 2023 by Denise A.
If not having cars available was a company...great customer service but they never have cars and the ones they have look like personal vehicles of the staff. O
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November 2023 by Stephanie Serna
The staff at Enterprise was so very helpful! They took great care of me when I needed to rent a car after an auto accident -- they dealt with the Insurance company, handling all guidelines and made sure I had the best car to fit my needs. Trey, and manager Dan and crew even comped me extra features! Very friendly staff! In truly grateful and will return for future rental car needs!
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November 2023 by Parker Casto
I rented a car for this first time a couple days ago from this location. The entire experience was pleasant, the employees here were all professional and polite. They helped make the entire process painless. Would go back if I were in need of a temporary vehicle.
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November 2023 by castella evans
very pleased with their services,especially after rental is terminated they give me a ride back home, Their services are the best.