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July 2025 by Sandra Woodby
The people there were very helpful and polite.
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July 2025 by Betty
I visited Gerber Collision & Glass today to get an insurance estimate for an incident that happened while I was in drive-thru pharmacy lane at a CVS branch. I've had emergency spine surgery and am still in transition between walker and cane. Stacy, who greeted me, was very welcoming and made it possible for me to stay seated in my car for the estimate. Trevor, who compiled the estimate was outstanding. He described in detail what was damaged and how it would be repaired. He gave me information that I could use for a second estimate. He was knowledgeable about my car's special paint and why it was a major cost item in the estimate. I would highly recommend Gerber Collision & Glass for any work you need completed. The honesty and genuine concern about my problems gave me the assurance that any work done there would be of the highest quality.
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September 2024 by Timothy Green
They used after market parts and junk yard parts on my car. They said they would warranty all the parts and labor. All the parts have gone bad. Ball joints went bad, cv axle, mirror, strut, control arm.and wheel bearing. The first time they did the wheel bearing they installed it in backwards. They put a mirror on the car that was bad and made use find out what they broke before they would replace the mirror. They forgot to tighten the the bolts on the control arm which I Hade to pay someone else to fix. Hade to pay Honda to tell me what Gerber messed up to get them to install it correctly. The paint is rusting and they looked at it again said they would fix it and every thing that is broken with oem parts. Then when it was time to bring it in to get fixed they said they changed their mind they aren't fixing it now. They are lairs and do very bad work. Save your self the nightmare of going to them. I have my attorney getting ahold of them, he hade my paperwork from when the accident happened. Hoping my attorney can help me get out of the mess this place has but me in. Plus the lady at the desk always has an attitude when you call them. Never again hope this helps everyone that thinks about going to them make the correct choice before ending up in my shoes. Sad every part they replaced went bad so fast not just one part every part they used. If it wasn't because of them installing it wrong or using junk yard parts it went bad because of how cheap the parts where that they used maybe all the parts came from junk yard kinda seems that way to me .plus that kind of work can kill someone. Wish I could give a zero star rating instead of one.
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March 2024 by BLK QUEEN
Hands Down the best Collision and Glass Repair shop in town, Customer Service is Top Notch!!!!
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March 2024 by Mariah Spence
My car was hit & needed a new passenger headlight. Fender, and bumper. They replaced everything with name brand parts. The paint job is perfect. They even made my rims look brand new by fine cleaning the whole car. I’m so excited to take it to car shows again. Thanks Mark!
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December 2023 by Shauna Bailey
Highly recommend, 100% communication and exceeded expectations
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November 2023 by Adamz Bzar
Very nice and did a great jobServices: Painting
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October 2023 by Linda Emery
Very friendly and efficient. Appreciated the updates while repairs were o going. Workmanship was e veptional. Also was surprised they did a full vehicle cleanup both inside and out. Would recommend them to others.
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September 2023 by D Geo
I stopped to check on an issue and the guy was very nice and explained what to do. Saving me money. Thank you
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August 2023 by shawn wright
I’ve used them for my personal vehicle as well as my company vehicle. Lee and Stacey make the process easy and the workmanship has been great!Service: Painting
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July 2023 by Nick Rigby
Awesome service and kept me informed throughout the whole process also was informed of a completion date and kept their word Thanks Gerber Collision Green St Akron Ohio.
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February 2023 by Rob Phillips
These guys did an amazing job repairing our 2019 Kia after our accident. They follow up with you and keep you updated at all times. Recommend them highlyServices: Body & Trim
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December 2022 by Dylan Harless
Fantastic place to get repairs done right the first time. The front area is professional and clean as well as the shop.
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September 2022 by Erick Steckel
I met Zach and he provided me a free estimate and five star service. I had some weather stripping sticking out of my doors and he fixed it free of charge. I had duct tape residue on my car and he taught me a trick to get that off as well (a sprinkle of thinner took it right off) again free of charge. I appreciate the AMAZING customer service and will return to Gerber for my future Collison needs
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August 2022 by Samantha “Sweet'n'Sassy”
Very friendly and professional. Completed an estimate on my 2013 Chevy cruze damage for free. Took time to explain things to me and wrote me up an estimate. Definitely would recommend!
