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January 2024 by Heidi Guttermuth
I have been coming to this store for routine things such as tires, oil-changes, and most recently, pricey repairs for my van (since it's a 2013). Dan and Jackie look around to get me the best price on parts and the waiting area is warm with facilities and coffee.
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January 2024 by demoondo
Was quick and very helpful with my car. Great service.
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October 2023 by Dubb06
Longtime customer to this location. Have treated me well. Staff has always been pleasant. Fair priced given the market for chain repair & maintenance shops. Never tried to charge me for non-essential extras.
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September 2023 by Timmy Wyatt
Could not even get anyone on the phone to get pricing or an appointment. Not a good way to run any business. Sad, Goodyear use to be highly recommendable and did awesome work. Oh that's when people carried about more than just a paycheck.
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May 2023 by michael botzman
Scheduled to have 4 tires mounted and such. Also check front end work for alignment. Was told would take 1 &1/2 hours . Was there 2 & 1/2 hours. Others there were also delayed.
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May 2023 by david richardson
I had two brake lines put on for over $800. The mechanic didn't even properly secure my lines in place. Now when I hit a bump they bounce around. This is in crazy!! I will never go back again.
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May 2023 by Matt Bissett
Super helpful and friendly. While busy, we’re able to get me in quickly to fix a flat and get me back on the road so I could make the wedding I was on my way too.
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April 2023 by Tracy Hensley
Shout out to Jackie for being so pleasant while i waited today. 4/4/23
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March 2023 by Laurie Trevino
Excellent service!! I will now use them for all tire rotation and oil changes!!
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February 2023 by Jennifer Gump
Jackie is always so pleasant, warm and welcoming. She definitely is a joy to see when you walk in the door. My technician was Gary. He explained everything to me and was very thorough. This was my 2nd time at this location and both experiences have been perfect. I appreciate great customer service. I will definitely recommend this location to all of my family & friends. Thank you for the great service!
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February 2023 by ShaRonda Sammons
Today’s experience was absolutely amazing! I’m a loyal Goodyear Customer and Ms Jackie was so pleasant at the front desk!!! Damon the tech was helpful making sure that My F-150 was in top shape! I’m GLAD the other front desk Lady is No Longer Working here, Her Negative Energy was not good for business..
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February 2023 by Gabe Cruz
Great Place to take your car they are very Knowledgeable and Professional
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October 2022 by Hayden Rambo
Overall great, I think I caught them on a bad day. They were unwilling to offer mechanical advice and will probably just stare at you if you ask for more than a tire change. Cheapest prices for a set of 4 but made me think of paying extra to go down the block. Never called to say my vehicle was ready.
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October 2022 by Deanna Williams
Very bad customer service, I had read the reviews & I see what half of the people meant when they said bad customer service.. I just called to get some information & the guy was very rude with an aggressive tone. Getting smart for no reason at all. It changed my whole attitude on bringing my car here. Whew need more postive attitudes!!
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October 2022 by Jim Lepsch
Let's get the easy part out of the way first. I brought my 2011 Chevy Silverado 1500 in for an alignment on 9/28/2022 the alignment was completed very well and in a timely fashion! So great job to the tech/techs in the garage! Now for the painful part for Goodyears customer service, I made arrangements to have my truck dropped of by my girlfriend by 6:00pm on 9/27/2022, 6:00pm is the closing time at this location. I called 9:30am on the 27th to let them know she would be dropping off the truck between 5:30-6:00pm on the 27th, the gentleman I spoke with said this would be fine since they are open until 6. My girlfriend arrived at the shop at 5:35 and the shop was closed, there was a notice posted over the shop hours stating the shop was closing at 5 on the 27th for a staff meeting and would be open for regular hours at 8am on the 28th. She knocked any way to no avail. She had a co-worker there to give her a ride home. What an inconvenience! We ended up bringing it back after I got home. When we picked up the truck at noon on the 28th we spoke with the lady at the counter and expressed our displeasure with the inconvenience and all she could muster was that she was there at 5:30, now remember my girl arrived at 5:35. During this whole conversation the manager, Barbara, just stood there! No apologies were given for the inconvenience just her insistence that she was there at 5:30. Needless to say I will no longer be going to this Goodyear even though it is within 2 minutes of my house, I also will not send anyone there.
